Responding to Offers

Created by Aubrey Finney, Modified on Thu, 1 May at 6:05 AM by Muhammad Harris

Once you and your clients have used the Compare View to select the offer best for them, you can respond to all offers from right within the Skyslope Offers platform! Take a look at the instructions below to learn how to accept, counter, and decline the offers on your listing.

 

VISUAL GUIDE

 

 

STEP-BY-STEP GUIDE

Decline an Offer

  1. From the Offers dashboard, open your listing file.
  2. Locate the offer you wish to decline. Then click Decline.
  3. Next, an email module will open. You can send the email message as-is, edit the message, or skip the email altogether. 
  4. Then click Send.
  5. Now the offer will show as Declined in your offer list.

 

Counter an Offer

  1. From the Offers dashboard, open your listing file.
  2. Locate the offer you wish to counter. Then click Counter.
  3. Next, an email module will open. You can send the email message as-is, edit the message, or skip the email altogether. 
  4. After preparing the email, click Add Attachment to upload and attach your seller-signed counter offer. 
  5. Then click Send.
  6. Now the offer will show as Countering in your offer list.

 

Accept an Offer

  1. From the Offers dashboard, open your listing file.
  2. Locate the offer you wish to accept. Then click Accept.
  3. Next, an envelope module will open. From here, you have two options for managing your signed offer document.
  4. If you already have a seller-signed offer document...
    Click Upload & Accept: If you already have a seller-signed offer document, use this option to upload the signed document, and mark the offer as Accepted.

    If you DO NOT already have a seller-signed offer document...
    Send for Signatures: If your sellers have not signed their accepted offer, use the envelope module to review and edit your recipients. Then click Next to proceed. On the next page, you will be able to manually place all signature, initial, and date blocks for all recipients. After sending, each recipient will receive an invitation to sign via email.
  5. Now the offer will show as Accepting in your offer list. The fully signed contract will be available in the Documents section of the Offer Details page.

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