Buyer Transaction needed (urgent)

Posted about 2 months ago by SkySlope Support

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S
SkySlope Support Admin

Created By Distinctive Broker

Requester

I noticed in your forum several other users who are frustrated by the same problem and have complained about the same feature we are having a problem with.

As in most jurisdictions we have buyer/renter transactions (not necessarily your term "transaction"). Then we have Seller/Landlord Listing transactions

Each of those two transaction types have separate life cycles but each of those may transform into a transaction when a buyer and a seller connect with a contract (or when a renter and landlord enter into a lease transactions. This is the normal flow that exists for jurisdictions I have historically been licensed in including Missouri, Washington DC, Maryland, and Virginia. I am also aware this is the way the process works in MOST states.

The problem with SKYSLOPE is that you have only 2 awkward Transaction Types (Listings and Transactions) which is a dysfunctional way of structuring the processes. What we need is 3 transaction types:

  1. Buyer (or Renter)
  2. Seller (or Landlord)
  3. Contract Transaction
  • One separate pipeline that goes through an approval process for buyers(or tenants).
  • Another separate pipeline that goes through an approval process for sellers (or landlords)

Then each of those "pipelines" hopefully then becomes a Contract Sale (or lease) transaction, with in turn has it's own checklist procedure.

I have used skyslope over the years when i was in a different company so i've had a decent amount of experience using your system but it was always a problematic issue from a legal standpoint of managing the transaction.

I am now the lead admin in my new company  (with 120 agents currently) and this company has had skyslope for a while but has found it so cumbersome to use this way that we are contemplating a move to your competitor XXXX  which has the ability to construct the features we need.

We either need skyslope to offer a realistic workaround that will fit our compliance needs, or skyslope needs to be less rigid in it's structure to allow admin users like myself to structure it as we need it to be.

Otherwise we will be forced to switch to the other company.

We would appreciate a deeper conversation with a developer in your company to find a solution.

I can also be reached at 202-309-2339

Dan Bouchard-Fernandez 

 

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SkySlope Support posted about 2 months ago Admin

Created By Prod Squad

Agent

Hi Elinor!

Charleigh from the Product Team here at SkySlope. Thank you for reaching out and providing us with this feedback! I see you also posted here, I will continue the conversation on that post.

Thanks again and have a great day!

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S

SkySlope Support posted about 2 months ago Admin

Created By Elinor Howell

Requester

Another vote for this. More and more brokerages, ours included, are requiring paperwork signed by buyers before they make an offer on a home, and need to have it reviewed by our managing broker. We'd love to see this, like a listing pipeline, because otherwise we have to make a fake file with a fake address in order to submit paperwork for review.

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S

SkySlope Support posted about 2 months ago Admin

Created By Prod Squad

Agent

Hello Dan,

Thank you so much for sharing this feedback with us. A Customer Success Manager for your account will reach out to discuss this topic further. Please don't hesitate to reach out if you have any more thoughts or questions in the meantime.

Thanks again, 

Charleigh, Product Operations

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