To ensure the SkySlope family of products is operating at optimum performance, it's essential that your device and browser meet the system requirements. In this article, we'll dive deep into the recommended system requirements for SkySlope, and we'll share some tips and technical best practices for getting the most out of SkySlope.
Recommended for Best Experience
Here at SkySlope, we design our web-based platform to be compatible with the best, most current technology. This allows us to ensure SkySlope transaction management and forms products will always be here to help you manage your business.
Similarly, ensuring that your computer and internet browsers are always up-to-date will allow you to get the most out of SkySlope. SkySlope is supported on all major internet browsers (such as Chrome, Firefox, Safari, and Edge) and will perform best on the most current browser version. Here on the Support team, we recommend Chrome and Firefox; they are user friendly, easily customizable, and most importantly, they can be updated separately from your operating system, making it easier to keep them up-to-date.
Many of our users, like most people, have a preference between Windows and Mac devices, and we want you to use the device that best fits your business and your workflow. SkySlope is compatible with both Windows and Mac devices, and will perform best with the most current operating system installed.
In a nutshell, keep your computer and internet browsers up-to-date, and it'll be smooth sailing! ⛵️
How to update your internet browser
How to update your computer's operating system
Clearing Cache and Cookies
Your internet browser stores data in the "cache" to prevent having to re-download that data again in the future. Saving data to the cache makes web browsing faster. "Cookies" that are stored pertain more to your browsing history and user preferences. Over time, the stored cache and cookies data can bog down your browser's performance. Clearing your browser's cache and cookies will allow your browser to perform better. We recommend regularly clearing your browser's cache and cookies to ensure smooth performance.
Click here to learn how to clear cache and cookies on your preferred browser.
Update Your Internet Browser
In most cases, your preferred internet browser can be updated in just a few clicks. Take a look at the resources below to learn how to update your internet browser.
Some browsers, such as Microsoft Edge and Apple Safari, can only be updated when the device's operating system is updated. This process can be a bit more complicated; depending on the age of your device, it may not be compatible with the most current operating system. If you are using Edge or Safari and are encountering technical issues with SkySlope, but you are not able or prepared to update your entire operating system, you could consider installing a different internet browser that can be updated separately from the operating system, such as Google Chrome or Mozilla Firefox.
Update Your Operating System
Your device's operating system (OS) is what allows you to manage all of the other functions and programs you can use on your device. Updating a device's operating system allows you update the technology and capability of your device without having to buy a whole new computer. It's essential to the health of your device, and your experience within all of your favorite programs, that you keep your computer's operating system up-to-date.
Please note: Older devices may not always be capable of supporting the newest versions of operating systems. Consult your IT professional or team to see what options are available if you are not able to upgrade.
TECH TIPS & TRICKS
Straight from our award-winning Support team, here is a collection of our favorite tech-focused tips and tricks that will help you become a SkySlope pro!
Create a SkySlope Bookmark
Bookmark the SkySlope login page to make logging in a breeze!
Learn how to create a SkySlope bookmark
Zoom In and Out
Using the zoom tools on your browser can make everything from reviewing documents to sending contracts easier. However, if you're not on the correct zoom percentage, you can find it quite challenging to navigate from page to page.
Your internet browser will default to 100% zoom, which is the same as full size. Anything above 100% would be larger; anything below 100% would be smaller. Here is an example:
You should be able to navigate through SkySlope at 100% zoom, but if you do want to change your view, you can use your browser's zoom tool to do so. For most internet browsers, you can open the Menu, and then locate the Zoom option. Next to Zoom, you should see ➕ and ➖ options; click the ➕ icon to zoom in (make your screen view larger) and the ➖ icon to zoom out (make your screen view smaller).
Disable Pop-Up Blocker
There are a handful of different functions in SkySlope that will require you to use pop-ups on your internet browser. By default, your internet browser may have these blocked. Let's walk you through how to disable those pop-ups only for SkySlope, to ensure your computer is fully protected and fully SkySlope-ready.
Learn how to disable your pop-up blocker
We hope that these curated tips help you get the most out of SkySlope by optimizing your speed and reducing barriers! If you have any questions about these tips, please don't hesitate to reach out to our Support team at support.skyslope.com.
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