For an added layer of security, turn on two-factor authentication (2FA) for your SkySlope account. If your password is compromised or stolen, you'll have peace of mind knowing that only you can sign in.
How Two-Factor Authentication Works
- You only need to complete the enrollment process once.
- You’ll need access to your mobile phone when you sign in to SkySlope.
- You'll receive a verification code and you will need to enter that code and password each time you sign in.
- You can choose to receive your verification code through SMS, phone call, or an authentication app.
- Two-factor authentication may also be referred to as multi-factor authentication or MFA.
Enroll in Two-Factor Authentication
Once two-factor authentication (TFA) is enabled for your brokerage, you will have two options to set up TFA:
- Option 1: Receiving a code via text message or phone call
- Option 2: Use an authentication app, such as Google Authenticator
Setup Authentication for Text Message (SMS) or Voice Call
1. Enter your mobile phone number, then click Send Code or Call.
2. After selecting your preference for SMS or Voice Call, you will receive a verification code via text message or phone call.
3. Enter the code and click verify.
Set Up with an Authentication App
1. Before setting up 2FA on your SkySklope account, you need to download and install an authentication app on your device. SkySlope 2FA can be used with Google Authenticator.
Click to download for Apple iOS or Android devices.
2. You can set up your Google Authenticator account automatically with a QR code. Point your phone's camera at the QR code to be taken to the correct page. This is quick and easy, and it helps ensure your codes are set up correctly.
3. Once you are set up, you will have the option to opt in for additional optional factors.
4. (Optional) If you've opted to set up the additional authentication factors, follow these steps.
Depending on your computer’s operating system, you will need to setup by following their instructions. Here are the most common options to get you started: Windows Hello and Touch ID
5. Once you are set up, you will have the option to opt in for additional optional factors.
Frequently Asked Questions
Do I have an option to “remember” a computer/browser and bypass 2FA?
When logging in, you will have the option to select “Do not challenge me on this device for the next 8 hours.”
How do I reset my 2FA?
Please reach out to our Support team at support.skyslope.com.
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