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I am an Admin
Admins assist Agents with file creation, review documents for compliance, and manage the office like a well-oiled machine. Check out this section for Admin and Broker tutorials.
I am an Agent
Real Estate Agents create and manage their files, submit documents for review, and provide great support to their clients. Check out this section for Agent tutorials.
DigiSign is SkySlope's native e-signature tool. Learn how to send documents out for signature, and pick up loads of tips and tricks. Check out the DigiSign tutorials below.
Are you new to SkySlope and not quite sure where to start? We have got all of the resources to help you get your feet wet. Check out the Getting Started articles below.
Not sure where to start?
Support Article of the Week
Monday, April 6th
Uploading with Drag and Drop!
Our Support team is always on the hunt for tips that will help you work smarter and faster. Submitting documents for compliance review online requires a lot of shuffling documents around. Our best quick tip is to stop uploading the old way, and start using drag and drop! What are you waiting for? Click below to get up to speed.
Support Team Members
HEAD OF SOFTWARE SUPPORT
“SkySlope Software Support is comprised of intuitive, empathetic, and quick-thinking team members. We proudly practice servitude in all that we do - it’s a core component of our personality profile that simply comes naturally. We strategize through every step of the experience with our incredible users and aim for success as an end result in each interaction, whether it be a quick chat or several-day project. With a 24/7 in-house staff, we hustle hard, love what we do, and never stop.”
SOFTWARE SUPPORT SUPERVISOR
“At SkySlope, our number one goal is to constantly exceed expectations. We make going-the-extra-mile our norm. In Support, we are the knowledge center, people come to us when they have questions. Sometimes, we don't know the answer to those questions. We have to own that, and then be willing to hustle and find the answers. You gotta be ready to roll up your sleeves and be open-minded. You’re going to make mistakes so it’s important to take ownership and be willing to get better.”
LEAD SOFTWARE SUPPORT TECHNICIAN
“We don’t just get the job done, we teach people how it’s done so they can be efficient in their craft. Whether it’s SkySlope related or not, we will take our time to help you master it, any time of the day or night. It’s what we are proud to do.”
Customer happiness is our success
Award Winning Support
At SkySlope, our 24/7 Support Team seeks nothing short of perfection when it comes to engaging with our users, and solving the problems that impact their business. The Support Team has been awarded 1st Place in the Customer Happiness Awards for medium business for two consecutive years. And we're not stopping there.