Topics – SkySlope Support

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Tutorial Center

I am an Admin

Admins assist Agents with file creation, review documents for compliance, and manage the office like a well-oiled machine. Check out this section for Admin and Broker tutorials.

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I am an Agent

Real Estate Agents create and manage their files, submit documents for review, and provide great support to their clients. Check out this section for Agent tutorials.

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DIGISIGN

DigiSign is SkySlope's native e-signature tool. Learn how to send documents out for signature, and pick up loads of tips and tricks. Check out the DigiSign tutorials below.

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Getting Started

Are you new to SkySlope and not quite sure where to start? We have got all of the resources to help you get your feet wet. Check out the Getting Started articles below.

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Not sure where to start?

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Support Article of the Week

Monday, June 7th

SkySlope — Insider Hacks

As a SkySlope Admin, you spend most of your workweek managing your agent's files, reviewing documents, and assigning tasks. We're here to provide you with our top insider hacks that even our most seasoned SkySlope veterans don't know about. Hopefully these tips help you optimize your workflow, and make you love SkySlope even more. Click on the link below to check them out!

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Support Team Members

LaKell

HEAD OF SOFTWARE SUPPORT

“In Support, the two threads that unite us are our obsession for helping our customers and our constant push for greatness. Whether it’s a quick call because you forgot your password or you need a complete system walkthrough, our team is here round the clock to provide you with world class service....and usually with a bit of humor and whole lot of smiles.”

Aubrey

SOFTWARE SUPPORT SUPERVISOR

“At SkySlope, our number one goal is to constantly exceed expectations. We make going-the-extra-mile our norm. In Support, we are the knowledge center, people come to us when they have questions. Sometimes, we don't know the answer to those questions. We have to own that, and then be willing to hustle and find the answers. You gotta be ready to roll up your sleeves and be open-minded. You’re going to make mistakes so it’s important to take ownership and be willing to get better.”

Harris

SOFTWARE SUPPORT SUPERVISOR

“We don’t just get the job done, we teach people how it’s done so they can be efficient in their craft. Whether it’s SkySlope related or not, we will take our time to help you master it, any time of the day or night. It’s what we are proud to do.”

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Customer happiness is our success

Award Winning Support

At SkySlope, our Support Team seeks nothing short of perfection when it comes to engaging with our users, and solving the problems that impact their business. The Support Team has been awarded 1st Place in the Customer Happiness Awards for five years running. And we're not stopping there.