Topics – SkySlope Support

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Tutorial Center

I am an Admin

Admins assist Agents with file creation, review documents for compliance, and manage the office like a well-oiled machine. Check out this section for Admin and Broker tutorials.

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I am an Agent

Real estate agents create and manage their files, submit documents for review, and provide great support to their clients. Check out this section for Agent tutorials.

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SkySlope Forms

SkySlope Forms lets you initiate real estate contracts quickly and professionally. Learn everything from creating files and sharing templates, to importing from the MLS and sending envelopes.

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Getting Started

Are you new to SkySlope and not quite sure where to start? We have got all of the resources to help you get your feet wet. Check out the Getting Started articles below.

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Not sure where to start?

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Support Article of the Week

Monday, August 16th

Upload Using Drag & Drop

All across the internet, software programs now provide an easier way to upload documents: using drag and drop! This process is much simpler than previous upload processes, as it requires fewer steps and fewer clicks. The process is a lot like rearranging icons on your desktop. Let's show you how it's done in SkySlope!

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Support Team Members

LaKell

HEAD OF SOFTWARE SUPPORT

“In Support, the two threads that unite us are our obsession for helping our customers and our constant push for greatness. Whether it’s a quick call because you forgot your password or you need a complete system walkthrough, our team is here round the clock to provide you with world class service....and usually with a bit of humor and whole lot of smiles.”

Aubrey

SOFTWARE SUPPORT SUPERVISOR

“At SkySlope, our number one goal is to constantly exceed expectations. We make going-the-extra-mile our norm. In Support, we are the knowledge center, people come to us when they have questions. Sometimes, we don't know the answer to those questions. We have to own that, and then be willing to hustle and find the answers. You gotta be ready to roll up your sleeves and be open-minded. You’re going to make mistakes so it’s important to take ownership and be willing to get better.”

Harris

SOFTWARE SUPPORT SUPERVISOR

“We don’t just get the job done, we teach people how it’s done so they can be efficient in their craft. Whether it’s SkySlope related or not, we will take our time to help you master it, any time of the day or night. It’s what we are proud to do.”

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Customer happiness is our success

Award Winning Support

At SkySlope, our Support Team seeks nothing short of perfection when it comes to engaging with our users, and solving the problems that impact their business. The Support Team has been awarded 1st Place in the Customer Happiness Awards for five years running. And we're not stopping there.