One surefire way to stay on top of your files in SkySlope is to ensure all files have the correct status. In SkySlope, there are several different file statuses, and these statuses dictate whether certain actions can or cannot be taken within that file. In this article, we'll take a deep dive into SkySlope's file statuses. 

Let's start with some of the basics:

What is a file status in SkySlope?
In SkySlope, a file status is a label that is applied to Listing or Transaction file in SkySlope. 

How is the status label assigned to my file?
The status of a file can be dictated by a few things, such as Listing Expiration Date or the Closing Date, as well as actions that have been taken on the file, such as closing or canceling the file.

Where do I see my file's status?
You can see your file's status when you are viewing your file, in the search results, or on the Manage Listings or Managed Transaction pages.

Property File Statuses

Listings and Transactions each have unique statuses to represent where they are in the selling/purchasing process. Review the details below to learn about each property file status.

Listing Files

A Listing file in SkySlope will either be Active, Expired, Canceled/Pending, or Canceled/Approved.

Listing files will have an Active status if today's date is within the dates entered for the Listing Date and the Listing Expiration Date.

Example:

• Today's date: 11/21/2026
• Listing Date: 11/17/2026
• Listing Expiration Date: 5/17/2027

Explanation:
Since today's date (the date you are viewing the file in SkySlope) is within the Listing Date and the Expiration Date, this Listing will have an Active status. 

What can I do in an Active Listing?
There are no limitations to what you can do with an Active Listing.
You can cancel the Listing if it expires and your sellers don't re-list, or if you get an accepted offer, you can convert it into a Pending Transaction.
Note: You may not be able to convert your Listing unless you've uploaded all of the required documents.

Listing files will have an Expired status if today's date falls after the date entered for the Listing Expiration Date.

Example:

• Today's date: 11/21/2026
• Listing Expiration Date: 11/15/2026

Explanation:
Since today's date (the date that you are looking at the file in SkySlope) is after the Listing Expiration Date, this Listing will have an Expired status. 

What can I do in an Expired Listing file?
There are no limitations to what you can do with an Expired Listing.
If your Listing has expired and your sellers aren't re-listing, you can withdraw your Listing.
If your Listing is showing as expired, but your sellers extended the Listing, you can update the date in the file to change the status back to Active. To do so, simply 1) open your file, 2) change the Listing Date with the calendar picker, and 3) click Next to save your changes.

Listing files will have a Canceled/Pending status when the file has been canceled, but the cancellation hasn't been approved by an Admin or Broker.

This can happen two ways:

1. Canceled/Pending is the default status when an Agent cancels a file since the cancellation has to be approved by an Admin or Broker.
2. When an Admin/Broker cancels a file, they have the option to either Fully Cancel a file by checking the box for Fully Canceled, or if they don't check the box, the file will remain in a Canceled/Pending status until the cancellation is later approved. 

What can I do in a Canceled/Pending Listing file?
There are some limitations to what you can do with a Canceled/Pending Listing.
If your Listing is Canceled/Pending, you cannot convert it into a Transaction to add the buyer's information. To convert a Canceled Listing into a Transaction, it would first need to be reactivated. A Canceled/Pending Listing can only be reactivated by an Admin or Broker.
Additionally, the data within a file of this status cannot be updated, as there is no Next button to click and save your changes.

Listing files will have a Canceled/App (or Cancellation Approved) status when they have been canceled by the Agent and approved by the Admin or Broker, or if they have been canceled by the Admin/Broker and checked the box for Fully Canceled.

What can I do in a Canceled/App Listing file?
There are some limitations to what you can do with a Canceled/App Listing.
If your Listing is Canceled/App, you cannot convert it into a Transaction to add the buyer's information. To convert a Canceled Listing into a Transaction, it would first need to be reactivated. A Fully Canceled Listing can only be reactivated by an Admin or Broker.
Additionally, the data within a file of this status cannot be updated, as there is no Next button to click and save your changes.

Transaction Files

A Transaction file in SkySlope will either be Conditional, Firm, Closed Not Settled, Collapsed/Pending,  Collapsed/Approved, Closed, or Archived.

This is when an offer has been accepted, but there are conditions still outstanding. Transaction files will have a Conditional status if today's date falls within the Acceptance Date and Closing Date. You can use the Deal Status dropdown in the Transaction file to set the status to Conditional or Firm.

Example:

• Today's date: 11/21/2019
• Acceptance Date: 11/17/2019
• Closing Date: 12/17/2019

Explanation:
Since today's date (the date that you are looking at the file in SkySlope) is within the Acceptance Date and the Closing Date, and Conditional has been selected in the Deal Status dropdown, this transaction will have a Conditional status.

What can I do in a Conditional Transaction file?
There are no limitations to what you can do with a Conditional Transaction.
If the Transaction is Conditional, it can be canceled by the Agent or by an Admin/Broker. The file can be marked as Closed/Archived by an Admin/Broker only.

This is when an offer has been accepted, and all conditions have either been met or waived, or the deal was written as Firm from the start. Transaction files will have a Firm status if today's date falls within the Acceptance Date and Closing Date. You can use the Deal Status dropdown in the Transaction file to set the status to Conditional or Firm.

Example:

• Today's date: 11/21/2019
• Acceptance Date: 11/17/2019
• Closing Date: 12/17/2019

Explanation:
Since today's date (the date that you are looking at the file in SkySlope) is within the Acceptance Date and the Closing Date, and Conditional has been selected in the Deal Status dropdown, this transaction will have a Firm status.

What can I do in a Firm Transaction file?
There are no limitations to what you can do with a Firm Transaction.
If the Transaction is Firm, it can be canceled by the Agent or by an Admin/Broker. The file can be marked as Closed/Archived by an Admin/Broker only.

Transaction files will have a Closed Not Settled status if today's date is after the Closing Date entered in the Transaction.

Example:

• Today's date: 11/21/2019
• Closing Date: 11/15/2019

Explanation
Since today's date (the date you are viewing the file in SkySlope) is after the Closing Date, this Transaction will have a Closed Not Settled status. 

What can I do in an Expired Transaction file?
There are no limitations to what you can do with a Closed Not Settled Transaction.

A Transaction will have a Collapsed/Pend if it was a Conditional Transaction that did not proceed to closing. This means the file has been canceled, but the cancellation hasn't been approved by an admin/broker.

This can happen in two ways:
1. This is the default status when an Agent cancels a file since the cancellation has to be approved by an Admin or Broker.
2. When an Admin/Broker cancels a file, they have the option to either Fully Cancel a file by checking the box for Fully Canceled, or if they don't check the box, the file will remain in a Collapsed/Pending status until the cancellation is later approved. 

What can I do in a Collapsed/Pending Transaction file?
There are some limitations to what you can do with a Collapsed/Pending Transaction.
If your Transaction is Collapsed/Pending, the file cannot be marked as Closed or Archived. To Close or Archive a Collapsed/Pending file, it would first need to be Fully Canceled (Collapsed/App); once it's Fully Canceled, it can be Reactivated and Closed. Additionally, the data within a file of this status cannot be updated, as there is no Next button to click and save your changes.

My Transaction collapsed because the deal fell through, but I need to keep my Listing active so I can add the Transaction for the new buyers. How can I do that?
If the Transaction tied to your Listing fell through, you can cancel the Transaction and reactivate the Listing.

Transaction files will have a Collapsed/App (or Cancellation Approved) status when they have been canceled by the Agent and approved by the Admin or Broker, or if they have been canceled by the Admin/Broker and the box for Fully Canceled has been checked.

What can I do in a Canceled/App Transaction file?
There are some limitations to what you can do with a Canceled/App Transaction.
If your Transaction is Collapsed/App but should be Firm or Conditional, it can be reactivated by clicking on the Reactivate File button in the Canceled Contracts section.
If your Transaction is Collapsed/App, the file cannot be marked as Closed or Archived. To Close or Archive a Fully Canceled file, it would need to first be reactivated. Once reactivated, it could be closed.
Additionally, the data within a file of this status cannot be updated, as there is no Next button to click and save your changes.

A Closed Transaction is a file that has been marked as Escrow Closed by an Admin or Broker, but the file hasn't been moved to the Archives. 

Closed Transactions, unlike Archived Transactions, are accessible from the Manage Transactions page of SkySlope in a section labeled Closed Transactions to be Archived.

What can I do in a Closed Transaction file?
There are some limitations to what you can do with a Closed Transaction.
If your Transaction is Closed, it cannot be changed to Canceled. To Cancel a Closed Transaction, the file would first need to be Archived. Once in the Archives, the file could be reactivated and brought to Pending status. Once Pending, it could be canceled.
If your Transaction is Closed, it cannot be changed to Pending. To reactivate a Closed Transaction, the file would first need to be Archived. Once in the Archives, the file could be reactivated and brought to Pending status.
Additionally, the data within a file of this status cannot be updated, as there is no Next button to click and save your changes.

An Archived Transaction is a file that has been marked as Escrow Closed by an Admin or Broker and has been moved to the Archives.

Archived Transactions, unlike Closed Transactions, are only accessible from the Access Archives section. To pull up Archived files, click on Access Archives from the home page. 

What can I do in an Archived Transaction file?
There are some limitations to what you can do with a Closed Transaction.
If your Transaction is Archived, it cannot be changed to Canceled. To Cancel an Archived Transaction, the file would first need to be reactivated and brought to Pending status. Once Pending, it could be canceled.
Additionally, the data within a file of this status cannot be updated, as there is no Next button to click and save your changes.

Accessing Files By Status

Navigate to the appropriate area to find files of a certain status:

• Manage Listings - houses all Listings that are Active, Expired, or Cancelled/Pending
• Manage Transactions - houses all Transactions that are Conditional, Firm, Closed Not Settled, Collapsed/Pending, or Closed
• Canceled Contracts - houses all Listings and Transactions that are Collapsed/App (Fully Cancelled)
• Access Archives - houses all Transactions that have been Closed and Archived

If you have any other questions about file status that aren't answered here, don't hesitate to reach out to our Support team at support.skyslope.com. We are here 24/7 and happy to help!