Hey SkySlopers! There are a handful of different functions in SkySlope that will require you to use pop-ups in your internet browser. By default, your internet browser (such as Google Chrome, Mozilla Firefox, or Apple Safari) will have these blocked. Let's walk you through how to disable those pop-ups just for the SkySlope website, to ensure your computer is fully protected and fully SkySlope-ready!
The process for disabling pop-ups will be different for various internet browsers, so make sure to follow the instructions for the internet browser you're using to log into SkySlope.
1. At the top of the page, to the left of where you enter the web address (like www.skyslope.com), click on the green lock icon.
2. At the bottom of the menu that comes up, click on Site Settings.
3. In the new window that opens, scroll about half way down until you locate the category labeled Pop-ups.
4. Locate the dropdown box to the right of the Pop-ups category.
5. Click the dropdown box, and change the value to 'Allow'.
6. Go back to SkySlope and refresh the page.
1. In the upper right corner of Firefox, click on the icon with 3 horizontal bars.
2. From the menu, click on Options.
3. From the Options page, click on the Privacy & Security in the menu bar on the left side of the page.
4. In the Privacy & Security section, scroll down to the section labeled Permissions.
5. Locate "block pop-up windows", and on the right side of the page, click on Exceptions.
6. In the Address of Website field, type "app.skyslope.com".
7. Click on Allow.
8. Click on Save Changes.
Apple Safari
Version 13
1. With Safari open, click on Safari from the menu-bar in the upper left corner.
2. In the drop-down menu, click on Preferences.
3. In the new window that opens, click on the tab labeled Websites.
4. Look for the category labeled Pop-up Windows.
5. Locate app.skyslope.com in the listed websites, click the drop down to the right and click Allow.
Version 12
1. With Safari open, click on Safari from the menu-bar in the upper left corner.
2. In the drop-down menu, click on Settings for This Website.
3. In the new window that opens, remove the check next to Enable Content Blockers so that option is no longer selected.
4. Click back into Safari to close the pop-up window.
Not sure which version you have? Open Safari. Click on Safari from the menu bar across the top of your screen. Click on About Safari. Take note of your version number.
Microsoft Edge
1. In the upper right corner, click on the button with three horizontal dots.
2. From the menu, scroll down and click on Settings.
3. From the Settings menu, click on Site permissions.
4. Click on the heading titled Pop-ups and redirects.
5. Click the Add button under the Allow heading
6. This will open up a new window. type “app.skyslope.com” into the Site field and click Add
1. In the upper right hand corner, click on the icon that looks like a gear.
2. At the bottom of the menu, click on Internet Options.
3. In the Internet Options window, click on the tab labeled Privacy.
4. On the Privacy tab, locate the section labeled Pop-up Blocker.
5. On the right side of that section, click on Settings.
6. In the field for Address of Website to Allow, type "app.skyslope.com".
7. Click Add.
8. Click Close.
If you have any other questions about disabling pop-ups, please reach out to our Support team! We are here 24/7 and happy to help!
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