I just accidentally clicked on the "Accepted Contract" button and now I have fill all the required fields with made-up info just to cancel it and reactivate the listing. Can we have a way to go back or somehow undo it if no contract fields have been filled yet?
If you have any questions, please feel free to reach out to our Support team anytime! They can be reached via chat at support.skyslope.com, via email at [email protected], or via phone at 1-800-507-4117.
Created By Pam Meadows
RequesterI just accidentally clicked on the "Accepted Contract" button and now I have fill all the required fields with made-up info just to cancel it and reactivate the listing. Can we have a way to go back or somehow undo it if no contract fields have been filled yet?
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SkySlope Support posted 6 months ago Admin
Created By Prod Squad
AgentHi Pam!
Thank you for reaching out. It's actually possible to delete an incomplete file (and reinstate the listing file), without filling out the rest of the steps in the transaction file. I've included a short video tutorial here for your reference!
If you have any questions, please feel free to reach out to our Support team anytime! They can be reached via chat at support.skyslope.com, via email at [email protected], or via phone at 1-800-507-4117.
Have a great weekend!
Kylee, Product Operations Manager
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