I reached out to support to change our Brokerage name on the shared document bundle landing page. We were a franchise at the time we started our account with SkySlope but subsequently decided not renew the franchise. As a result we re-branded. The problem is that the legacy name in the body of the shared bundle landing page still exists while the header image and branding reflect our new name. This sends a mixed message to our clients. I was told that the only way SkySlope can change the name on the shared bundle landing page is to create a new separate account. This seems like a LOT of work for something that should be a much more simple data entry fix. Please provide a more user friendly fix.
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S
SkySlope Supportposted
3 months ago
Admin
Created By Prod Squad
Agent
Hey Mike,
This issue can be resolved by your Customer Success Manager. I will reach out to you directly to help you get this resolved.
Created By Mike McFarland
RequesterI reached out to support to change our Brokerage name on the shared document bundle landing page. We were a franchise at the time we started our account with SkySlope but subsequently decided not renew the franchise. As a result we re-branded. The problem is that the legacy name in the body of the shared bundle landing page still exists while the header image and branding reflect our new name. This sends a mixed message to our clients. I was told that the only way SkySlope can change the name on the shared bundle landing page is to create a new separate account. This seems like a LOT of work for something that should be a much more simple data entry fix. Please provide a more user friendly fix.
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1 Comments
SkySlope Support posted 3 months ago Admin
Created By Prod Squad
AgentHey Mike,
This issue can be resolved by your Customer Success Manager. I will reach out to you directly to help you get this resolved.
Thanks,
Jessey, SkySlope Product Manager
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