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Created By Emily Kung (Account Management)
RequesterRequested by Admin:
Would like visibility to see who their agents have added to the "Alternate Email ID" field to receive agent notifications.
This becomes important when staff and/or agents leave and their emails are auto-forwarded to other staff members. It becomes difficult to trace the email's origin when auditors aren't able to see who the agent has added as their "Alternate Email ID".
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