Notify/Email when a Comment is Added

Posted about 1 month ago by SkySlope Support

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SkySlope Support Admin

Created By Erin Van Curen

Requester

It would be VERY helpful to have some type of notification or email sent to the admin when an Agent places a comment in their checklist without adding a document. I noticed someone made this request back in 2013 and it has not been added.

Agents often add a comment asking a question about that checklist item, not realizing that we don't get notified that they have added that question. The only way we see it is if we happen to be in that agent's file. We try to educate our agents and ask them to email us directly with their questions, but with 1000 agents in the Brokerage, they don't all know that or remember that.

Being notified would allow us to answer those agents quickly and give them the direction they need.

Thank you!

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4 Comments

SkySlope Support posted about 1 month ago Admin

Created By Prod Squad

Agent

Hi all,

From all this great feedback, we have added this feature into the system! As an auditor when you log into SkySlope, click you name in the top right, then click My Account. Once there, click on the Notifications tab. There under Listing and Transaction notification you have the option to be notified for checklist comments.

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SkySlope Support posted about 1 month ago Admin

Created By Sold

Requester

Totally agree with this one!

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SkySlope Support posted about 1 month ago Admin

Created By Chris Matoushek

Requester

I agree with this one also!

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SkySlope Support posted about 1 month ago Admin

Created By Shelley Hodgson

Requester

I 100% totally agree with this. My agents leave me comments all the time and I tell them that I do not get notice that the comment has been added.

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