Printer errors (STACK: /AAAAB+)

Posted about 1 month ago by SkySlope Support

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S
SkySlope Support Admin

Created By Lynda Bloom

Requester

I cannot print anything from my MacBook.  I cannot print the PDF's even if I download them to my computer and then try to print.  I get a "stack" error every time after page 1. 

Having talked extensively with the Apple community it is a missing font problem...the font varies from document to document and I am told it is a malformed document.  This happens on many of our forms in skyslope.

It did it with Skyslope when I was on the phone with them as well.  

Malformed documents need to be addressed please.

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S

SkySlope Support posted about 1 month ago Admin

Created By Prod Squad

Agent

Hi Lynda!

Kallie from the Product Team here at SkySlope. Thank you for reaching out about this issue. Can you please contact our support team so they can assist you with this problem you're having with printing in SkySlope? Their contact information is [email protected] or 800-507-4117.

Thanks again and have a great day!

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