I cannot print anything from my MacBook. I cannot print the PDF's even if I download them to my computer and then try to print. I get a "stack" error every time after page 1.
Having talked extensively with the Apple community it is a missing font problem...the font varies from document to document and I am told it is a malformed document. This happens on many of our forms in skyslope.
It did it with Skyslope when I was on the phone with them as well.
Malformed documents need to be addressed please.
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S
SkySlope Supportposted
3 months ago
Admin
Created By Prod Squad
Agent
Hi Lynda!
Kallie from the Product Team here at SkySlope. Thank you for reaching out about this issue. Can you please contact our support team so they can assist you with this problem you're having with printing in SkySlope? Their contact information is [email protected] or 800-507-4117.
Created By Lynda Bloom
RequesterI cannot print anything from my MacBook. I cannot print the PDF's even if I download them to my computer and then try to print. I get a "stack" error every time after page 1.
Having talked extensively with the Apple community it is a missing font problem...the font varies from document to document and I am told it is a malformed document. This happens on many of our forms in skyslope.
It did it with Skyslope when I was on the phone with them as well.
Malformed documents need to be addressed please.
0 Votes
1 Comments
SkySlope Support posted 3 months ago Admin
Created By Prod Squad
AgentHi Lynda!
Kallie from the Product Team here at SkySlope. Thank you for reaching out about this issue. Can you please contact our support team so they can assist you with this problem you're having with printing in SkySlope? Their contact information is [email protected] or 800-507-4117.
Thanks again and have a great day!
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