Check boxes for signatures

Posted 29 days ago by SkySlope Support

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SkySlope Support Admin

Created By Jessica Fields

Requester

I'm responding to a sellers counter and drawing and dropping signatures and dates etc. But there is no checkbox. I need to check the box that they are accepting.... back to DocuSign I go.

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SkySlope Support posted 29 days ago Admin

Created By Prod Squad

Agent

Hi Jessica!

Charleigh from the Product Team here at SkySlope. Thank you for reaching out and providing us with this feedback! I've reached out to our Forms Product Manager to see if there are any updates we are able to provide at this time. I'll update this thread when I have more information for you! Question for you in the meantime - how often do you find you'll complete Forms/DigiSign tasks on mobile vs desktop?

Thanks again and have a great day!

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SkySlope Support posted 29 days ago Admin

Created By Jessica Fields

Requester

You're right! It is there on the computer, but not on mobile. Not even in desktop view. I even rotated my phone to see if I was missing something but the webpage only scrolls up and down not left to right. This brings up another point... When will the app get an update? It was built for an older version of Android and it is completely unusable.

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SkySlope Support posted 29 days ago Admin

Created By Bill Burns

Requester

Check boxes are there. I had this happen the other day and she could not see the check boxes due to her screen being zoomed in too much. Check your screen resolution.

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