Hello, I recommend removing the 20 minute time out limit for packaging and emailing SkySlope-Forms in DigiSign. Twenty minutes is not enough time to prepare and email a purchase offer contract. These contracts could contain 20 plus pages. Thank you!
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SkySlope Supportposted
3 months ago
Admin
Created By Joseph Ballarino
Requester
You do now have a time out and it is not long enough or we need UI awareness
0 Votes
S
SkySlope Supportposted
3 months ago
Admin
Created By Prod Squad
Agent
Hey Cary,
Thanks for providing us this feedback. We currently do not have a timeout period set in our system, but if you are continuously experiencing this issue it sounds like our rockstar support team could assist you with this browser issue! They are available to help you 24/7 by phone, chat or email [email protected]
I will have one of our Support reps reach out to your directly to get this resolved
Created By Cary King
RequesterHello, I recommend removing the 20 minute time out limit for packaging and emailing SkySlope-Forms in DigiSign. Twenty minutes is not enough time to prepare and email a purchase offer contract. These contracts could contain 20 plus pages. Thank you!
0 Votes
2 Comments
SkySlope Support posted 3 months ago Admin
Created By Joseph Ballarino
RequesterYou do now have a time out and it is not long enough or we need UI awareness
0 Votes
SkySlope Support posted 3 months ago Admin
Created By Prod Squad
AgentHey Cary,
Thanks for providing us this feedback. We currently do not have a timeout period set in our system, but if you are continuously experiencing this issue it sounds like our rockstar support team could assist you with this browser issue! They are available to help you 24/7 by phone, chat or email [email protected]
I will have one of our Support reps reach out to your directly to get this resolved
Jessey, SkySlope Product Manager
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