We use cookies to try and give you a better experience in Freshdesk.
You can learn more about what kind of cookies we use, why, and how from our Privacy policy. If you hate cookies, or are just on a diet, you can disable them altogether too. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies.
We’ll also assume you agree to the way we use cookies and are ok with it as described in our Privacy policy, unless you choose to disable them altogether through your browser.
Created By Sabitri Ranabhat
RequesterThe Skyslope dashboard for agents has become too complicated. The Skyslope forms section should be at the top, since all files start there. Then the recent listings and transactions should show all active, pending, and expired files instead of only the ones "recently interacted with." My dashboard is showing files that are archived and NOT showing the files that I need, despite me recently interacting with them, so I am not sure how the system determines that. The old style dashboard was much more user friendly and self explanatory.
0 Votes
1 Comments
SkySlope Support posted about 2 months ago Admin
Created By Dana Santerre
RequesterI agree. The agent dashboard also doesn't show incomplete files anymore and doesn't show working documents easily. It is much harder to navigate.
0 Votes
Login or Sign up to post a comment