Great Suggestion to Help Agents

Posted about 1 month ago by SkySlope Support

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SkySlope Support Admin

Created By Julie Kunzler

Requester

Hi!  

First off, I want to tell you that skyslope and specifically your tech support staff are wonderful.  They are friendly, knowledgeable, and patient and are the best support I have received in any field.  Next, I have a suggestion that would probably be easy to implement, but would make life a bit easier for many agents.  I would love it if you would put the name of the other agent in the transaction up of the transaction summary that appears at the top of every category, the one that shows my name, the address of the property, the close of escrow, the Buyer, the Seller, etc.  Right below "Buyer" and to the right of "Seller" there is room to put "Other Agent" or whatever you want to title that heading.  Why would I need that?  Because when I am rushing around with 6-10 listings and sometimes up to 7 pendings, it is hard to remember which agent goes with which transaction.  Right now I have to bring up skyslope, wait 5 seconds until it brings up the transaction, click on "contact" and wait another 5 seconds, and then click on "agent representing other side"  before I can see which agent I need to call.  I know it is a little thing, but over a year that 10 seconds adds up to 5-10 hours, depending on how many pending listings I have. (Yeah, I've got a bad memory, LOL).  Anyway, I would love for you to implement my suggestion.  I couldn't be the only agent that would like this.  :)

Thanks,

Julie Kunzler

Realtypath-St George

435-229-8599

Washington County Board of Realtors

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1 Comments

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SkySlope Support posted about 1 month ago Admin

Created By Prod Squad

Agent

Hi Julie, 

Tyler from the Product team here at SkySlope. Thank you for the kind words about our support team! I know they work hard to provide a really good customer service experience. 

Thank you for the feedback as well! I can see how this could save time over the long run. I will document this and pass it along to the Product Manager who works on this. 

Would you also be willing to join our SkySlope Research Group? We would love to be able to get your feedback on other things we have in the works! If you are interested please fill out this form: https://forms.gle/Uyr6QGFg4iYDNv5N7

Thanks again!

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