There needs to be an option to disable the Auto Split feature when splitting documents. This is a terrible feature that does not label my documents correctly ever. Not once has it gotten it right. It is very frustrating to have to wait for it to load to be able to select "clear suggestions" every time.
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7 Comments
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SkySlope Supportposted
3 months ago
Admin
Created By Paul Bundy
Requester
It might be a nice feature if it worked. I have yet to see it actually name a split document. It is interesting to me the problems we had a year ago are for the most part the same as now but with a few additions.
0 Votes
S
SkySlope Supportposted
3 months ago
Admin
Created By Debra Pellum
Requester
For agents that maybe don't use Skyslope daily, it might be helpful. But for experienced agents and TC's, this is the worst option!! There are many documents it CANNOT split because they aren't in the forms, such as inspection reports, local advisories, broker specific advisories, and other non-Board regulated items. At least give us the option to disable and remove the pop-up window that shows commands that reflect two options we don't want. Review and Check This Out are vague and often waste more time because we don't want Skyslope to do it. AT ALL!
And I shouldn't have to wait for the page to load, then click "Clear Suggestions" and then wait again. That's a time waster. I fly thru this because I'm familiar with the forms and don't need hand holding. Thanks, but I got this. Let me at least disable it if you're not going to remove it.
0 Votes
S
SkySlope Supportposted
3 months ago
Admin
Created By Sara Lowman
Requester
PLEASE give us a way to disable auto split! I agree with each of the previous comments - the feature isn't helpful at all and is actually a hindrance. It does not perform as intended, and actually makes using the split feature take LONGER than before.
0 Votes
S
SkySlope Supportposted
3 months ago
Admin
Created By Michelle Mecca
Requester
Auto Split is such a hindrance. It could be helpful but it just labels everything as other so what is the point? Please make this optional
0 Votes
S
SkySlope Supportposted
3 months ago
Admin
Created By Jean Caudillo
Requester
I definitely agree with the Auto Split feature being a pain - you should be able to choose Auto Split if you want it, not have it default to that. It never is correct and splits docs one page at a time and are all named 'other' Really need to rethink this feature and having it not default to Auto Split! Thanks.
0 Votes
S
SkySlope Supportposted
3 months ago
Admin
Created By Christina Hubbard
Requester
As an admin, I find the Auto Split feature to be a huge time waster. Waiting for it to split documents and then name so many of them "other" is frustrating and annoying when I'm busy. I know what the documents should be named-Auto Split often does not. Please make this feature optional. It's not helpful at all. Thanks!
0 Votes
S
SkySlope Supportposted
3 months ago
Admin
Created By Prod Squad
Agent
Hi! Bailey from the Product Team here at SkySlope. Thank you for reaching out and providing us with this feedback! The reason why we built and enabled this feature for all agents is that it saves up to 97% of the work to split and assign documents. We have a great walk-through that can show how agents may be able to avoid this in the future in the case they have unrecognized documents (link here). I've documented your request and we'll also monitor this post for upvotes and comments. Thanks again and have a great day!
Created By Admin LaCrosse
RequesterThere needs to be an option to disable the Auto Split feature when splitting documents. This is a terrible feature that does not label my documents correctly ever. Not once has it gotten it right. It is very frustrating to have to wait for it to load to be able to select "clear suggestions" every time.
0 Votes
7 Comments
SkySlope Support posted 3 months ago Admin
Created By Paul Bundy
RequesterIt might be a nice feature if it worked. I have yet to see it actually name a split document. It is interesting to me the problems we had a year ago are for the most part the same as now but with a few additions.
0 Votes
SkySlope Support posted 3 months ago Admin
Created By Debra Pellum
RequesterFor agents that maybe don't use Skyslope daily, it might be helpful. But for experienced agents and TC's, this is the worst option!! There are many documents it CANNOT split because they aren't in the forms, such as inspection reports, local advisories, broker specific advisories, and other non-Board regulated items. At least give us the option to disable and remove the pop-up window that shows commands that reflect two options we don't want. Review and Check This Out are vague and often waste more time because we don't want Skyslope to do it. AT ALL!
And I shouldn't have to wait for the page to load, then click "Clear Suggestions" and then wait again. That's a time waster. I fly thru this because I'm familiar with the forms and don't need hand holding. Thanks, but I got this. Let me at least disable it if you're not going to remove it.
0 Votes
SkySlope Support posted 3 months ago Admin
Created By Sara Lowman
Requester0 Votes
SkySlope Support posted 3 months ago Admin
Created By Michelle Mecca
RequesterAuto Split is such a hindrance. It could be helpful but it just labels everything as other so what is the point? Please make this optional
0 Votes
SkySlope Support posted 3 months ago Admin
Created By Jean Caudillo
RequesterI definitely agree with the Auto Split feature being a pain - you should be able to choose Auto Split if you want it, not have it default to that. It never is correct and splits docs one page at a time and are all named 'other' Really need to rethink this feature and having it not default to Auto Split! Thanks.
0 Votes
SkySlope Support posted 3 months ago Admin
Created By Christina Hubbard
RequesterAs an admin, I find the Auto Split feature to be a huge time waster. Waiting for it to split documents and then name so many of them "other" is frustrating and annoying when I'm busy. I know what the documents should be named-Auto Split often does not. Please make this feature optional. It's not helpful at all. Thanks!
0 Votes
SkySlope Support posted 3 months ago Admin
Created By Prod Squad
AgentHi!
Bailey from the Product Team here at SkySlope. Thank you for reaching out and providing us with this feedback! The reason why we built and enabled this feature for all agents is that it saves up to 97% of the work to split and assign documents. We have a great walk-through that can show how agents may be able to avoid this in the future in the case they have unrecognized documents (link here). I've documented your request and we'll also monitor this post for upvotes and comments.
Thanks again and have a great day!
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