I received an email notification that my buyer will be contacted by the Updater App and offered options and features, "thanks to me". This is unequivocally solicitation and sharing of my clients' information without their or my permission. This Updater feature is automatically enabled, apparently, and I must go in and turn it off if I don't want it to send my buyers and sellers solicitations for their services. My buyers and sellers are already inundated with information, forms, signatures, legalese, services, to-do lists and all manner of email. I do not appreciate this invasion and overreach by Skyslope. You're going to cost me clients, particularly if they think I have anything to do with providing their contact information to outside companies. Unacceptable, Skyslope.
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2 Comments
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SkySlope Supportposted
6 months ago
Admin
Created By Prod Squad
Agent
Hello Lorna and Alanna,
We recently launched this feature in partnership with Updater to provide services to help you and your clients with their upcoming move. This feature was enabled after acknowledgement by the agent within SkySlope. It was not our intention to share information without your knowledge.
If you are having any difficulty disabling this feature, please let us know, and we can help do that for you.
- Stephen, Product Manager
0 Votes
S
SkySlope Supportposted
6 months ago
Admin
Created By Alanna Foudy
Requester
I agree 100%! This is a big overreach and unacceptable. Now I will not enter correct information in the event Skyslope continues sharing my client's information!
Created By Lorna Lewis Dan Lewis
RequesterI received an email notification that my buyer will be contacted by the Updater App and offered options and features, "thanks to me". This is unequivocally solicitation and sharing of my clients' information without their or my permission. This Updater feature is automatically enabled, apparently, and I must go in and turn it off if I don't want it to send my buyers and sellers solicitations for their services. My buyers and sellers are already inundated with information, forms, signatures, legalese, services, to-do lists and all manner of email. I do not appreciate this invasion and overreach by Skyslope. You're going to cost me clients, particularly if they think I have anything to do with providing their contact information to outside companies. Unacceptable, Skyslope.
0 Votes
2 Comments
SkySlope Support posted 6 months ago Admin
Created By Prod Squad
AgentHello Lorna and Alanna,
We recently launched this feature in partnership with Updater to provide services to help you and your clients with their upcoming move. This feature was enabled after acknowledgement by the agent within SkySlope. It was not our intention to share information without your knowledge.
If you are having any difficulty disabling this feature, please let us know, and we can help do that for you.
- Stephen, Product Manager
0 Votes
SkySlope Support posted 6 months ago Admin
Created By Alanna Foudy
RequesterI agree 100%! This is a big overreach and unacceptable. Now I will not enter correct information in the event Skyslope continues sharing my client's information!
0 Votes
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