Will an agent get a notification that a file is incomplete ( like a rejected document) after it is archived, and if so do they keep getting the notifications over and over? I am going to archive a file but they have an incomplete document that really does NOT need to be fixed but we don't want to approve it either. Just don't want them to keep getting reminders. Thanks
Linda
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S
SkySlope Supportposted
6 months ago
Admin
Created By Prod Squad
Agent
Hi Linda!
Charleigh from the Product Team here at SkySlope. Thank you for reaching out! The agent will not receive notifications. I see you reached out to our rock star support team and got your question answered. For the quickest response on questions in the future, please feel free to reach out to them anytime! They can be reached via chat at support.skyslope.com, via email at [email protected], or via phone at 1-800-507-4117.
Created By Linda Peters
RequesterWill an agent get a notification that a file is incomplete ( like a rejected document) after it is archived, and if so do they keep getting the notifications over and over? I am going to archive a file but they have an incomplete document that really does NOT need to be fixed but we don't want to approve it either. Just don't want them to keep getting reminders. Thanks
Linda
0 Votes
1 Comments
SkySlope Support posted 6 months ago Admin
Created By Prod Squad
AgentHi Linda!
Charleigh from the Product Team here at SkySlope. Thank you for reaching out! The agent will not receive notifications. I see you reached out to our rock star support team and got your question answered. For the quickest response on questions in the future, please feel free to reach out to them anytime! They can be reached via chat at support.skyslope.com, via email at [email protected], or via phone at 1-800-507-4117.
Thanks again and have a great day!
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