Please help us with a simplified, one step log in.
As it stands at the moment, I cannot bookmark the login page because the login URL results in an error. I can only bookmark the skyslope.com homepage, which has no utility to us brokers at all. And while we used to proceed to login by only one extra click, now one click opens up a drop-down menu, in which I have to choose the app within SkySlope with another click, which in turn opens up the actual login page where I have to enter info and click again to actually enter your Dashboard. That is five clicks to get into our account every time we go about our daily work. Please make a login page that we can bookmark and which bookmark takes us to the actual login page right away, from where we could enter our account by a single click.
I don't about you, but when it comes to get to my SkySlope Dashboard by one click or five, I would choose one click every time. But maybe you can survey your agents/brokers.
There is no information content or utility in going through any more steps before the actual click to log in whose utility could not be taken care of on the Dashboard page, including selecting whether I want to go the "SkySlope Dashboard" or to the "Forms" app....
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SkySlope Supportposted
5 months ago
Admin
Created By Prod Squad
Agent
Hi Lauren and Linda,
Charleigh from the Product team here at SkySlope. Thank you so much for taking the time to reach out leave this feedback. A TC Access feature is something that is on our team's radar and I believe it will help with the processes you both described.
As for logging in, please try logging in at app.skyslope.com, which should allow you access without the error message. If you have any questions, please feel free to reach out to our Support team anytime! They can be reached via chat at support.skyslope.com, via email at [email protected], or via phone at 1-800-507-4117.
Thank you!
0 Votes
S
SkySlope Supportposted
5 months ago
Admin
Created By Linda Rabe
Requester
I am experiencing the same error message at log in. On the second note, switching between agents in Forms is cumbersome and slow.
0 Votes
S
SkySlope Supportposted
5 months ago
Admin
Created By Lauren Ward
Requester
Hi, just adding onto this. On a similar note, logging out of Skyslope/Forms requires multiple clicks as well. I'm one of the coordinators for our team, so I have to log in and out of multiple agent accounts. Sometimes after you log out of one account, then sign back in to a different account, it will still pull up the old account when we go to Forms, for example. This can become cumbersome just making sure I'm logged out of ever single app on one account in order to sign in to a new account. One simple "log out" should suffice for all of your Skyslope account - including Forms, Breeze, Digisign. :)
0 Votes
S
SkySlope Supportposted
5 months ago
Admin
Created By Prod Squad
Agent
Hi Bela!
Thank you so much for reaching out. We'd like to set up a call with you to get a better understanding of this feedback! We'll reach out to you directly via email.
Created By Bela Barany
RequesterHello,
Please help us with a simplified, one step log in.
As it stands at the moment, I cannot bookmark the login page because the login URL results in an error. I can only bookmark the skyslope.com homepage, which has no utility to us brokers at all. And while we used to proceed to login by only one extra click, now one click opens up a drop-down menu, in which I have to choose the app within SkySlope with another click, which in turn opens up the actual login page where I have to enter info and click again to actually enter your Dashboard. That is five clicks to get into our account every time we go about our daily work. Please make a login page that we can bookmark and which bookmark takes us to the actual login page right away, from where we could enter our account by a single click.
I don't about you, but when it comes to get to my SkySlope Dashboard by one click or five, I would choose one click every time. But maybe you can survey your agents/brokers.
There is no information content or utility in going through any more steps before the actual click to log in whose utility could not be taken care of on the Dashboard page, including selecting whether I want to go the "SkySlope Dashboard" or to the "Forms" app....
0 Votes
4 Comments
SkySlope Support posted 5 months ago Admin
Created By Prod Squad
AgentHi Lauren and Linda,
Charleigh from the Product team here at SkySlope. Thank you so much for taking the time to reach out leave this feedback. A TC Access feature is something that is on our team's radar and I believe it will help with the processes you both described.
As for logging in, please try logging in at app.skyslope.com, which should allow you access without the error message. If you have any questions, please feel free to reach out to our Support team anytime! They can be reached via chat at support.skyslope.com, via email at [email protected], or via phone at 1-800-507-4117.
Thank you!
0 Votes
SkySlope Support posted 5 months ago Admin
Created By Linda Rabe
RequesterI am experiencing the same error message at log in. On the second note, switching between agents in Forms is cumbersome and slow.
0 Votes
SkySlope Support posted 5 months ago Admin
Created By Lauren Ward
RequesterHi, just adding onto this. On a similar note, logging out of Skyslope/Forms requires multiple clicks as well. I'm one of the coordinators for our team, so I have to log in and out of multiple agent accounts. Sometimes after you log out of one account, then sign back in to a different account, it will still pull up the old account when we go to Forms, for example. This can become cumbersome just making sure I'm logged out of ever single app on one account in order to sign in to a new account. One simple "log out" should suffice for all of your Skyslope account - including Forms, Breeze, Digisign. :)
0 Votes
SkySlope Support posted 5 months ago Admin
Created By Prod Squad
AgentHi Bela!
Thank you so much for reaching out. We'd like to set up a call with you to get a better understanding of this feedback! We'll reach out to you directly via email.
Thanks again and have a great day!
Charleigh, Product Operations
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