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"New Listing Created" email omits part of street name!

Posted 5 months ago by SkySlope Support

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S
SkySlope Support Admin

Created By JERRY BAPTISTE

Requester

I created a new listing for a property that has address on "East 86th St" but the "New Listing Created" email shows the address without the word "East".  In my market, we have streets named East XX St and XX St.  If you omit the "East", it's a completely different address in a different zip code!  To avoid confusion, the email should always include the full address & street name, thus include the "East" or "West" or "North" or "South" prefix for street names.  

Please see the screenshot below.  Thank you.
https://drive.google.com/file/d/17MqYXYC-CxEXho0S49S9DKeRTUG8fXw4/view?usp=sharing

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S

SkySlope Support posted 5 months ago Admin

Created By Prod Squad

Agent

Hi Jerry!

Charleigh from the Product Team here at SkySlope. Thank you for reaching out and providing us with this feedback! I can definitely see how this would be confusing. Question for you, are you inputting the direction of the street into the "Street Name" (highlighted in red), or using the "Direction" drop down (highlighted in blue)? 

If you've been using the drop down, we recommend adding the direction to the "Street Name" section as a work around. I have recorded this feedback and we'll continue to monitor this post for additional comments and upvotes.

Thanks again and have a great day!

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