My outlook signature line includes my picture and company logo. When I send an email into a file, it captures everything from my signature line and creates images in the document section. If there are multiple conversations with the same signature lines, I have to check every image box to move them to trash folder. Sometimes I end up with 20 images to move to trash. Hopefully this can be looked at.
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SkySlope Supportposted
5 months ago
Admin
Created By Prod Squad
Agent
Hi Maria!
Charleigh from the Product team here at SkySlope. Thank you so much for taking the time to leave this feedback. Our team is currently aware of this issue and is working on a solution. As a work around, there is a setting in Outlook 2010, 2013 and 2016 to send the emails as strict HTML which prevents the images in the signature from being considered attachments/inserted images. Here is an article with more details. Please let us know if you have any additional feedback or questions!
Created By Maria Garcia
RequesterMy outlook signature line includes my picture and company logo. When I send an email into a file, it captures everything from my signature line and creates images in the document section. If there are multiple conversations with the same signature lines, I have to check every image box to move them to trash folder. Sometimes I end up with 20 images to move to trash. Hopefully this can be looked at.
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1 Comments
SkySlope Support posted 5 months ago Admin
Created By Prod Squad
AgentHi Maria!
Charleigh from the Product team here at SkySlope. Thank you so much for taking the time to leave this feedback. Our team is currently aware of this issue and is working on a solution. As a work around, there is a setting in Outlook 2010, 2013 and 2016 to send the emails as strict HTML which prevents the images in the signature from being considered attachments/inserted images. Here is an article with more details. Please let us know if you have any additional feedback or questions!
Have a great day & happy SkySloping!
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