I was alerted to review a file and the agent sent me an email saying she is in the file and to give her time. I surely do not want to be in a file while the agent is working. Is there a way to get an alert to review a file after so many minutes of a file not being active so I would know when they may be finished? Most documents were uploaded so I had no way of knowing she was still in the process. Just wondering if this is, or will be possible.
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3 Comments
Sorted by
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SkySlope Supportposted
6 months ago
Admin
Created By Prod Squad
Agent
Hi there Judie!
Thank you so much for reaching out. At this time, we do not have an update that we can provide; however, we'll be sure to keep this thread up to date with any changes! If any additional questions arise, may we reach out to you directly?
Thanks again and have a great day!
Charleigh, Product Operations
0 Votes
S
SkySlope Supportposted
6 months ago
Admin
Created By Judie Elliott - CCA
Requester
I have yet to hear anything about this request.
Is this even a possibility to have some type of color-coded alert on the screen so we know when an agent is logged into the file?
Thank you
Judie
0 Votes
S
SkySlope Supportposted
6 months ago
Admin
Created By Prod Squad
Agent
Hi Judie!
Charleigh from the Product Team here at SkySlope. Thank you for reaching out and providing us with this feedback! This is on our radar and we are currently exploring this. Would it be alright if one of our team members reaches out for additional feedback in the future?
Created By Judie Elliott - CCA
RequesterI was alerted to review a file and the agent sent me an email saying she is in the file and to give her time. I surely do not want to be in a file while the agent is working. Is there a way to get an alert to review a file after so many minutes of a file not being active so I would know when they may be finished? Most documents were uploaded so I had no way of knowing she was still in the process. Just wondering if this is, or will be possible.
0 Votes
3 Comments
SkySlope Support posted 6 months ago Admin
Created By Prod Squad
AgentHi there Judie!
Thank you so much for reaching out. At this time, we do not have an update that we can provide; however, we'll be sure to keep this thread up to date with any changes! If any additional questions arise, may we reach out to you directly?
Thanks again and have a great day!
Charleigh, Product Operations
0 Votes
SkySlope Support posted 6 months ago Admin
Created By Judie Elliott - CCA
RequesterI have yet to hear anything about this request.
Is this even a possibility to have some type of color-coded alert on the screen so we know when an agent is logged into the file?
Thank you
Judie
0 Votes
SkySlope Support posted 6 months ago Admin
Created By Prod Squad
AgentHi Judie!
Charleigh from the Product Team here at SkySlope. Thank you for reaching out and providing us with this feedback! This is on our radar and we are currently exploring this. Would it be alright if one of our team members reaches out for additional feedback in the future?
Have a great day and happy SkySloping!
0 Votes
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