Having the ability to re-request an EMD or ask for an additional EMD would be extremely helpful in a transaction. An email address was put in incorrectly now we can not request a new EMD on a file.
Thank you,
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3 Comments
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SkySlope Supportposted
5 months ago
Admin
Created By Prod Squad
Agent
Hi Chantel,
Thank you for your response! Good news - I just spoke with the Product Manager and confirmed that this is definitely on our radar. Would it be alright if we reached out to you directly for any additional feedback in the future if needed?
Thank you!
0 Votes
S
SkySlope Supportposted
5 months ago
Admin
Created By Prod Squad
Agent
Hi Chantell,
Thanks for sharing your feedback with us.
Is it a common occurrence for the admin/auditing staff often reaching out on behalf of the agent to Title/Escrow for a copy of the EMD receipt?
Are there other items that the admin would be reaching out for in a transaction on behalf of an agent?
How much time do you feel this would save you?
Have a great day,
Kasey, Product Operations
0 Votes
S
SkySlope Supportposted
5 months ago
Admin
Created By Chantell Monette
Requester
Hello,
In our brokerage, yes, it would be common for admin staff to assist agents in many TC areas of a transaction. what would be very helpful is the ability to request an additional EMD or make the EMD request have mandatory fields such as email, our agent did not put an email address in for the buyer and requested an EMD and now we can not fix it. I was told they are going to have to use a source outside of Skyslope now (does not seem like a good answer to a mistake). I was told I would have to make a suggestion for this fix, seems like a natural fix that should occur without having to ask for it to happen.
Created By Chantell Monette
RequesterHello,
Having the ability to re-request an EMD or ask for an additional EMD would be extremely
helpful in a transaction. An email address was put in incorrectly now we can not request a new EMD on a file.
Thank you,
0 Votes
3 Comments
SkySlope Support posted 5 months ago Admin
Created By Prod Squad
AgentHi Chantel,
Thank you for your response! Good news - I just spoke with the Product Manager and confirmed that this is definitely on our radar. Would it be alright if we reached out to you directly for any additional feedback in the future if needed?
Thank you!
0 Votes
SkySlope Support posted 5 months ago Admin
Created By Prod Squad
AgentHi Chantell,
Thanks for sharing your feedback with us.
Have a great day,
Kasey, Product Operations
0 Votes
SkySlope Support posted 5 months ago Admin
Created By Chantell Monette
RequesterHello,
In our brokerage, yes, it would be common for admin staff to assist agents in many TC areas of a transaction.
what would be very helpful is the ability to request an additional EMD or make the EMD request have mandatory fields such as email, our agent did not put an email address in for the buyer and requested an EMD and now we can not fix it. I was told they are going to have to use a source outside of Skyslope now (does not seem like a good answer to a mistake). I was told I would have to make a suggestion for this fix, seems like a natural fix that should occur without having to ask for it to happen.
0 Votes
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