I am trying to review my docs and this popup keeps coming up and will not let me get rid of it or minimize or anything and it doesn't go away. Making my job frustrating. Please remove it if possible.
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SkySlope Supportposted
5 months ago
Admin
Created By Prod Squad
Agent
Hi Amy,
Thanks for reaching out! You should see a button on the left bottom corner of the pop-up that says 'Dismiss'. Clicking this should disable the pop-up for you and let you get back to work in your file! You can also reach our support anytime to assist with this via chat at support.skyslope.com, via email at [email protected], or via phone at 1-800-507-4117.
Kindest regards,
Kasey, Product Operations
0 Votes
S
SkySlope Supportposted
5 months ago
Admin
Created By Amy Heffelfinger
Requester
SAME ISSUE - Cant work on my files due to this pop up that has no option to get rid of it.
0 Votes
S
SkySlope Supportposted
5 months ago
Admin
Created By Prod Squad
Agent
Hi Sandi!
Kylee from the Product team here at SkySlope. Thank you for reaching out! I contacted our Support team and a representative will try calling you directly in just a few moments to assist!
Created By Sandi Tomas
RequesterI am trying to review my docs and this popup keeps coming up and will not let me get rid of it or minimize or anything and it doesn't go away. Making my job frustrating. Please remove it if possible.
0 Votes
3 Comments
SkySlope Support posted 5 months ago Admin
Created By Prod Squad
AgentHi Amy,
Thanks for reaching out! You should see a button on the left bottom corner of the pop-up that says 'Dismiss'. Clicking this should disable the pop-up for you and let you get back to work in your file! You can also reach our support anytime to assist with this via chat at support.skyslope.com, via email at [email protected], or via phone at 1-800-507-4117.
Kindest regards,
Kasey, Product Operations
0 Votes
SkySlope Support posted 5 months ago Admin
Created By Amy Heffelfinger
RequesterSAME ISSUE - Cant work on my files due to this pop up that has no option to get rid of it.
0 Votes
SkySlope Support posted 5 months ago Admin
Created By Prod Squad
AgentHi Sandi!
Kylee from the Product team here at SkySlope. Thank you for reaching out! I contacted our Support team and a representative will try calling you directly in just a few moments to assist!
0 Votes
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