Sky TC popup

Posted 6 months ago by SkySlope Support

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SkySlope Support Admin

Created By Sandi Tomas

Requester

I am trying to review my docs and this popup keeps coming up and will not let me get rid of it or minimize or anything and it doesn't go away. Making my job frustrating. Please remove it if possible.

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3 Comments

SkySlope Support posted 6 months ago Admin

Created By Prod Squad

Agent

Hi Amy,

Thanks for reaching out! You should see a button on the left bottom corner of the pop-up that says 'Dismiss'. Clicking this should disable the pop-up for you and let you get back to work in your file! You can also reach our support anytime to assist with this via chat at support.skyslope.com, via email at [email protected], or via phone at 1-800-507-4117.

Kindest regards,

Kasey, Product Operations

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SkySlope Support posted 6 months ago Admin

Created By Amy Heffelfinger

Requester

SAME ISSUE - Cant work on my files due to this pop up that has no option to get rid of it.

0 Votes

SkySlope Support posted 6 months ago Admin

Created By Prod Squad

Agent

Hi Sandi!

Kylee from the Product team here at SkySlope. Thank you for reaching out! I contacted our Support team and a representative will try calling you directly in just a few moments to assist!

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