Listing closed day late and now shows expired

Posted about 1 month ago by SkySlope Support

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S
SkySlope Support Admin

Created By Joan Westfield

Requester

My transaction closed 1 day late. The listing expired the day before close so now my file is under  expired how do I close it out?

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S

SkySlope Support posted about 1 month ago Admin

Created By Prod Squad

Agent

Hi Joan,

Thanks for reaching out! You should still be able to work in your file when you see that it has an "Expired" status. The system is letting you know that the status of your Listing Agreement is now expired, and reminding you that you may need to modify the terms of your Listing to remain compliant. You can always adjust these dates in the Transaction tab of SkySlope. To close out your file, you will want to let your office administrator/ auditing staff know that your file is ready for review. 

If you need any other assistance, please feel free to reach out to our Support Team, 24/7. You can reach our support via chat at support.skyslope.com, via email at [email protected], or via phone at 1-800-507-4117.

 

Have a great day!

Kasey, Product Operations

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