My transaction closed 1 day late. The listing expired the day before close so now my file is under expired how do I close it out?
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S
SkySlope Supportposted
6 months ago
Admin
Created By Prod Squad
Agent
Hi Joan,
Thanks for reaching out! You should still be able to work in your file when you see that it has an "Expired" status. The system is letting you know that the status of your Listing Agreement is now expired, and reminding you that you may need to modify the terms of your Listing to remain compliant. You can always adjust these dates in the Transaction tab of SkySlope. To close out your file, you will want to let your office administrator/ auditing staff know that your file is ready for review.
If you need any other assistance, please feel free to reach out to our Support Team, 24/7. You can reach our support via chat at support.skyslope.com, via email at [email protected], or via phone at 1-800-507-4117.
Created By Joan Westfield
RequesterMy transaction closed 1 day late. The listing expired the day before close so now my file is under expired how do I close it out?
0 Votes
1 Comments
SkySlope Support posted 6 months ago Admin
Created By Prod Squad
AgentHi Joan,
Thanks for reaching out! You should still be able to work in your file when you see that it has an "Expired" status. The system is letting you know that the status of your Listing Agreement is now expired, and reminding you that you may need to modify the terms of your Listing to remain compliant. You can always adjust these dates in the Transaction tab of SkySlope. To close out your file, you will want to let your office administrator/ auditing staff know that your file is ready for review.
If you need any other assistance, please feel free to reach out to our Support Team, 24/7. You can reach our support via chat at support.skyslope.com, via email at [email protected], or via phone at 1-800-507-4117.
Have a great day!
Kasey, Product Operations
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