The notification emails should be editable to use language that makes sense to our agents. Some of the lingo is different that what we are accustomed to & our agents feel SkySlope is being ambiguous & demanding at times.
The notification regarding a deal that is completing in 3 days says:
Agent Name
This transaction is scheduled to close on 05/10/2021. Please complete your file or extend the date, if necessary.
Property Address
The greeting is impersonal. Although it does say 'if necessary', it does make it sound like the file is either incomplete or it needs a date change. We would prefer to be able to make up our own messages instead of using the canned messages.
Thank you for considering.
Christine
0 Votes
1 Comments
S
SkySlope Supportposted
6 months ago
Admin
Created By Prod Squad
Agent
Hi Christine!
Kylee from the Product team here at SkySlope. Thank you for providing us with this feedback and detailed example! I understand your request and have documented your feedback for our team to review. We'll also monitor this post for any upvotes and comments.
Created By Christine Friesen
RequesterThe notification emails should be editable to use language that makes sense to our agents. Some of the lingo is different that what we are accustomed to & our agents feel SkySlope is being ambiguous & demanding at times.
The notification regarding a deal that is completing in 3 days says:
Agent Name
Thank you for considering.
Christine
0 Votes
1 Comments
SkySlope Support posted 6 months ago Admin
Created By Prod Squad
AgentHi Christine!
Kylee from the Product team here at SkySlope. Thank you for providing us with this feedback and detailed example! I understand your request and have documented your feedback for our team to review. We'll also monitor this post for any upvotes and comments.
Have a great day!
0 Votes
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