Notification emails should be editable

Posted about 1 month ago by SkySlope Support

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S
SkySlope Support Admin

Created By Christine Friesen

Requester

The notification emails should be editable to use language that makes sense to our agents.  Some of the lingo is different that what we are accustomed to & our agents feel SkySlope is being ambiguous & demanding at times.

The notification regarding a deal that is completing in 3 days says:

         Agent Name

This transaction is scheduled to close on 05/10/2021. Please complete your file or extend the date, if necessary.
 
Property Address
 
 

 

The greeting is impersonal.  Although it does say 'if necessary', it does make it sound like the file is either incomplete or it needs a date change.  We would prefer to be able to make up our own messages instead of using the canned messages.  

 

Thank you for considering.

Christine 

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1 Comments

S

SkySlope Support posted about 1 month ago Admin

Created By Prod Squad

Agent

Hi Christine!

Kylee from the Product team here at SkySlope. Thank you for providing us with this feedback and detailed example! I understand your request and have documented your feedback for our team to review. We'll also monitor this post for any upvotes and comments.

Have a great day!

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