I would like to suggest a way to retrieve emails in the system if emails are accidentally sent to the wrong listing skyslope address. I just sent ALL my emails to the wrong address (no caps) and there is no way of retrieving them. Unfortunately, I deleted them from my file already. This sucks!! Thank you!!
0 Votes
1 Comments
S
SkySlope Supportposted
6 months ago
Admin
Created By Prod Squad
Agent
Hi Kari!
Kylee from the Product team here at SkySlope. Thank you for reaching out! The email address isn't case-sensitive, but to clarify, did you enter incorrect characters into the email address you were trying to send to? I would also recommend checking the Log tab in the property file - emails sent to the property address email will remain indefinitely in the Log tab.
If you have any questions, please feel free to reach out to our Support team anytime. They're here 24/7 and happy to help!
Created By Kari Hayes
RequesterHi!
I would like to suggest a way to retrieve emails in the system if emails are accidentally sent to the wrong listing skyslope address. I just sent ALL my emails to the wrong address (no caps) and there is no way of retrieving them. Unfortunately, I deleted them from my file already. This sucks!! Thank you!!
0 Votes
1 Comments
SkySlope Support posted 6 months ago Admin
Created By Prod Squad
AgentHi Kari!
Kylee from the Product team here at SkySlope. Thank you for reaching out! The email address isn't case-sensitive, but to clarify, did you enter incorrect characters into the email address you were trying to send to? I would also recommend checking the Log tab in the property file - emails sent to the property address email will remain indefinitely in the Log tab.
If you have any questions, please feel free to reach out to our Support team anytime. They're here 24/7 and happy to help!
0 Votes
Login or Sign up to post a comment