I work on a team. The team has emails such as "listing@company" and "closer@company" and so forth. So the associated skyslope account was originally established by an employee YEARS ago. And I cannot update the SkySlope email address to reflect my name (or position would be better in a team situation). It seems nuts I cannot update this email and have to use an ex-employee's name @skyslope. Surely this happens fairly often as employees change. It should be editable.
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SkySlope Supportposted
6 months ago
Admin
Created By Prod Squad
Agent
Hi Lawrence,
Charleigh from the Product team here at SkySlope. Thank you so much for reaching out. To change an account's email address, an admin on your account can change it on their end. If you have any questions, please feel free to reach out to our Support team anytime! They can be reached via chat at support.skyslope.com, via email at [email protected], or via phone at 1-800-507-4117.
Thank you so much and have a great day!
0 Votes
S
SkySlope Supportposted
6 months ago
Admin
Created By Lawrence Sullivan
Requester
You guys haven't fixed this yet. Get it together man!! I need to change my email.
0 Votes
S
SkySlope Supportposted
6 months ago
Admin
Created By Prod Squad
Agent
Hi Nancy!
Kylee from the Product team here at SkySlope. Thank you for bringing this to our attention. I definitely understand the concern here and I've documented this request for our team to review. We'll also continue to monitor this post for any upvotes or comments.
Created By Nancy Braun
RequesterI work on a team. The team has emails such as "listing@company" and "closer@company" and so forth. So the associated skyslope account was originally established by an employee YEARS ago. And I cannot update the SkySlope email address to reflect my name (or position would be better in a team situation). It seems nuts I cannot update this email and have to use an ex-employee's name @skyslope. Surely this happens fairly often as employees change. It should be editable.
0 Votes
3 Comments
SkySlope Support posted 6 months ago Admin
Created By Prod Squad
AgentHi Lawrence,
Charleigh from the Product team here at SkySlope. Thank you so much for reaching out. To change an account's email address, an admin on your account can change it on their end. If you have any questions, please feel free to reach out to our Support team anytime! They can be reached via chat at support.skyslope.com, via email at [email protected], or via phone at 1-800-507-4117.
Thank you so much and have a great day!
0 Votes
SkySlope Support posted 6 months ago Admin
Created By Lawrence Sullivan
RequesterYou guys haven't fixed this yet. Get it together man!! I need to change my email.
0 Votes
SkySlope Support posted 6 months ago Admin
Created By Prod Squad
AgentHi Nancy!
Kylee from the Product team here at SkySlope. Thank you for bringing this to our attention. I definitely understand the concern here and I've documented this request for our team to review. We'll also continue to monitor this post for any upvotes or comments.
Thank you and have a great day!
0 Votes
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