The notifications must be more detailed or customizable. My Listing Co-Ordinator and Transaction Co-Ordinator get each others notifications.
Listing - in order for her to receive amendments - she needs to turn on Transaction Notifications "Email when Doc has been submitted for review" or she misses them BUT that triggers her to receive all the Transaction Notifications as well.
Transactions - she receives all notifications when listings and transactions are submitted....these are set correct.
Also - we have had agents change or add commission and lawyer fields which are extremely important - and zero notifications were sent out. Any change to any field should be notified.
Also when emailed - maybe the subject line should read "Listing Notification" or "Transaction Notification"
We are new and a busy office and we are missing important updates.
Thanks
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SkySlope Supportposted
6 months ago
Admin
Created By Christine Friesen
Requester
The notifications for lawyers added feature was recently implemented & we LOVED it, however it is no longer working & no longer seems to be available on our notification settings lists. Boo. Need this back immediately if not sooner. We need to know when the agent has added their lawyer information so that we know the file is ready to be sent to the lawyers with conveyancing instructions. Such a time waster to have to look for this info through all the files. Very disappointing.
0 Votes
S
SkySlope Supportposted
6 months ago
Admin
Created By Christine Friesen
Requester
Yes please. More editable features are needed.
0 Votes
S
SkySlope Supportposted
6 months ago
Admin
Created By Prod Squad
Agent
Hi Sheryl!
Kylee from the Product team here at SkySlope. Thank you for providing us with this feedback! I definitely see the value in being able to separate the listing and transaction document upload notifications, and having notifications for updates to the Contacts and Commission tabs. I've documented this feedback on notification options, as well as the subject lines, for our team to review. We'll also continue monitoring this post for any up-votes or additional comments.
Created By Sheryl Pearson
RequesterThe notifications must be more detailed or customizable. My Listing Co-Ordinator and Transaction Co-Ordinator get each others notifications.
Listing - in order for her to receive amendments - she needs to turn on Transaction Notifications "Email when Doc has been submitted for review" or she misses them BUT that triggers her to receive all the Transaction Notifications as well.
Transactions - she receives all notifications when listings and transactions are submitted....these are set correct.
Also - we have had agents change or add commission and lawyer fields which are extremely important - and zero notifications were sent out. Any change to any field should be notified.
Also when emailed - maybe the subject line should read "Listing Notification" or "Transaction Notification"
We are new and a busy office and we are missing important updates.
Thanks
0 Votes
3 Comments
SkySlope Support posted 6 months ago Admin
Created By Christine Friesen
RequesterThe notifications for lawyers added feature was recently implemented & we LOVED it, however it is no longer working & no longer seems to be available on our notification settings lists. Boo. Need this back immediately if not sooner. We need to know when the agent has added their lawyer information so that we know the file is ready to be sent to the lawyers with conveyancing instructions. Such a time waster to have to look for this info through all the files. Very disappointing.
0 Votes
SkySlope Support posted 6 months ago Admin
Created By Christine Friesen
RequesterYes please. More editable features are needed.
0 Votes
SkySlope Support posted 6 months ago Admin
Created By Prod Squad
AgentHi Sheryl!
Kylee from the Product team here at SkySlope. Thank you for providing us with this feedback! I definitely see the value in being able to separate the listing and transaction document upload notifications, and having notifications for updates to the Contacts and Commission tabs. I've documented this feedback on notification options, as well as the subject lines, for our team to review. We'll also continue monitoring this post for any up-votes or additional comments.
Happy SkySloping!
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