This happens to me as well, EVERY TIME. Then it stalls out when logging out... SkySlope won't run on Safari, it has to be on Chrome also. Is there something that I can do to mitigate this?
0 Votes
S
SkySlope Supportposted
6 months ago
Admin
Created By Prod Squad
Agent
Hi Christine!
Kylee from the Product team here at SkySlope. Thank you for bringing this to our attention. It appears Support has created a ticket to address these concerns, so I will follow up with them to ensure your agents are able to log in smoothly.
Happy SkySloping!
0 Votes
S
SkySlope Supportposted
6 months ago
Admin
Created By Christine Friesen
Requester
Issue with logging in: enter creditntials, Skyslope says "oops! something went wrong!", so I hit the back button, then back, then refresh, then click on my Skyslope link again & voila... I'm into Skyslope, finally. Honestly, I'm ok with clicking back & forth & refresh & retrying the link, but our agents are having the same issue & they don't think about trying those things. They think their password has been changed on them or that there is something wrong with SkySlope just not "letting them in" & they quit trying. And, they should not HAVE to 'try' all kinds of things to get in. The login issue needs to be fixed please. :)
Created By Christine Friesen
Requester0 Votes
3 Comments
SkySlope Support posted 6 months ago Admin
Created By William Flanagan
RequesterThis happens to me as well, EVERY TIME. Then it stalls out when logging out... SkySlope won't run on Safari, it has to be on Chrome also. Is there something that I can do to mitigate this?
0 Votes
SkySlope Support posted 6 months ago Admin
Created By Prod Squad
AgentHi Christine!
Kylee from the Product team here at SkySlope. Thank you for bringing this to our attention. It appears Support has created a ticket to address these concerns, so I will follow up with them to ensure your agents are able to log in smoothly.
Happy SkySloping!
0 Votes
SkySlope Support posted 6 months ago Admin
Created By Christine Friesen
RequesterIssue with logging in: enter creditntials, Skyslope says "oops! something went wrong!", so I hit the back button, then back, then refresh, then click on my Skyslope link again & voila... I'm into Skyslope, finally. Honestly, I'm ok with clicking back & forth & refresh & retrying the link, but our agents are having the same issue & they don't think about trying those things. They think their password has been changed on them or that there is something wrong with SkySlope just not "letting them in" & they quit trying. And, they should not HAVE to 'try' all kinds of things to get in. The login issue needs to be fixed please. :)
0 Votes
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