Scheduled Maintenance During Business Hours

Posted about 1 month ago by SkySlope Support

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SkySlope Support Admin

Created By Natascha Ovando-Karadsheh

Requester
"Hi there, SkySlopers! As a note, SkySlope will be unavailable on Saturday, February 27th, from 3 PM PT until 4:30 PM PT for site maintenance. Please let us know if you have any questions, and Happy SkySloping!"
 
What??

How can you do maintenance in the middle of a business day (Saturday) in the hottest market in history? We want to use your signing and docs platforms but that means we can't write contracts, send counter offers, submit BINSRs or otherwise conduct business right in the middle of the day? A total disaster!  I think your web team is incredibly out of touch with what the end-users lives are like at the moment. System maintenance should be in the middle of the night - after midnight in all time zones!

Natascha Ovando-Karadsheh
 
 
 
 
 

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SkySlope Support posted about 1 month ago Admin

Created By Prod Squad

Agent

Hi there,

Ryan, Manager of Product here at SkySlope. Thank you for the feedback.

We understand that in real estate writing offers, negotiation, and even paper work submission is a 24/7 round the clock process!

We hear you and are modifying our timing and approach to minimize impact. This type of maintenance is rare but we recognize not without impact. Thanks for letting us know!

 

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SkySlope Support posted about 1 month ago Admin

Created By John Karadsheh

Requester

Completely agree!  This is ridiculous!

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