We use cookies to try and give you a better experience in Freshdesk.
You can learn more about what kind of cookies we use, why, and how from our Privacy policy. If you hate cookies, or are just on a diet, you can disable them altogether too. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies.
We’ll also assume you agree to the way we use cookies and are ok with it as described in our Privacy policy, unless you choose to disable them altogether through your browser.
Created By Amelia Hernandez
Requester1) When you go into Listings or Transactions it would be great if there was a drop down bar that remembers the last 5-10 files recently worked on. It's kind of annoying to have to search each time and type in the street name. I average about 25+ files a month as an in house TC and when I'm working back & forth between those files and or accidently close my browser because I have to transition to something else it would just be easier to click the drop down & click on the file that I was last working on.
2) The open Escrow feature on the listing side is cool I guess, but I still email my escrow officers directly to pre-open. so most of the time I select I don't want to open escrow. but it would be nice if Escrow & Title contact info was available to be entered in on the listing side as well as Escrow #'s. As It is standard practice in our office to always Pre-open escrow and have this information upfront.
3) Last when I used to have TC only rights & I would enter in Contact info if I searched for the contact it would auto-populate the contact info in for me (when using the same escrow officer/lender/agent/client). Then my broker switched me to Admin to help with File Auditing and apparently that feature is now gone & it's really annoying to have to copy & paste or type in contact info (extremely time consuming). It would be nice if that feature was available to Admins creating files in the system as well.
0 Votes
1 Comments
SkySlope Support posted about 1 month ago Admin
Created By Prod Squad
AgentHi Amelia!
Kylee from the Product team here at SkySlope. Thank you for taking the time to provide us with your feedback! I've documented your requests for our team to review, and we will monitor this post for up-votes and comments.
Regarding Item #3, you should be able to populate frequently used contacts stored in the Directory (click the SkySlope logo in the upper right, then click My Account, then click Directory). Please feel free to reach out to our Support team at 1-800-507-4117 x2 and they can take a look into your account with you to further diagnose this issue :)
Happy SkySloping!
0 Votes
Login or Sign up to post a comment