Since there is the option to add an alternate email address & to have notifications go to this email address, we should be able to disable notifications going to the primary email address. In fact, there is a button that makes it look like you can turn off notifications to the primary, but the button is disabled.
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SkySlope Supportposted
6 months ago
Admin
Created By Colleen McFerrin
Requester
What is the solution for this, it was left open ended. We want to also turn off agent notifications. The TC is all we need to get the notifications.
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S
SkySlope Supportposted
6 months ago
Admin
Created By Christine Friesen
Requester
There is a toggle button to this effect, but it doesn't work. Agent does not want all the email updates, just the assistant wants the updates.
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S
SkySlope Supportposted
6 months ago
Admin
Created By Prod Squad
Agent
Hi Christine,
May I ask why you would want your account notifications to go to an alternative emails instead of the main email used for your account? I look forward to hearing back from you to better understand your work flow
Created By Christine Friesen
RequesterSince there is the option to add an alternate email address & to have notifications go to this email address, we should be able to disable notifications going to the primary email address. In fact, there is a button that makes it look like you can turn off notifications to the primary, but the button is disabled.
0 Votes
3 Comments
SkySlope Support posted 6 months ago Admin
Created By Colleen McFerrin
RequesterWhat is the solution for this, it was left open ended. We want to also turn off agent notifications. The TC is all we need to get the notifications.
0 Votes
SkySlope Support posted 6 months ago Admin
Created By Christine Friesen
RequesterThere is a toggle button to this effect, but it doesn't work. Agent does not want all the email updates, just the assistant wants the updates.
0 Votes
SkySlope Support posted 6 months ago Admin
Created By Prod Squad
AgentHi Christine,
May I ask why you would want your account notifications to go to an alternative emails instead of the main email used for your account? I look forward to hearing back from you to better understand your work flow
Thanks,
Jessey, SkySlope Product Manager
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