Email - Log

Posted 5 months ago by SkySlope Support

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SkySlope Support Admin

Created By Stephanie Strong

Requester

When I email attorneys, other brokerages, closing companies, etc, I also cc the SS email address for the file.

However, when I view the email in the log, it doesn't show all the parties that the email was sent. I only shows I sent it and the SS email address.

It would be a great benefit if all the email addresses were logged in the email - to have proof of sending email and to whom

Is this something can happen?

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2 Comments

SkySlope Support posted 5 months ago Admin

Created By Permanently deleted user

Requester

Hi Stephanie,

Thank you for reaching out on this! I have some great news for you regarding this feature:

If you are adding any contacts in the "to" or "cc" category, it will show in the log (screenshot below as example):

If you are adding a party within the "bcc" field, this does not show on the log until you click the entry as an extra security measure for you:

Please let us know if this is not reflecting the same way within your log tab in any of your files, and we will be happy to work with you to ensure it does!

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SkySlope Support posted 5 months ago Admin

Created By Prod Squad

Agent

Hi Stephanie,

Thank you for contacting us. Our support team will be reaching out to assist you with the email log, thank you.

- Megan Lutes, Product Manager

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