At eXp we have hundreds of teams that are tasks to only specific Payment Processing Specialists like myself. We spend a lot of wasted time starting work on a file to settle it only to find out it needs to be settled by another person. Adding the team name right under the agent name on the dashboard would save us a LOT of time!
Thank you for your consideration,
Miranda Musiker
Payment Processing Specialist
eXp Realt, LLC
0 Votes
1 Comments
S
SkySlope Supportposted
6 months ago
Admin
Created By Prod Squad
Agent
Hi Miranda,
Thank you for reaching out with your suggestion!
A follow-up question for you:
In the case where you worked on a file that needed to be settled by another person, did you start working on that file because the agent was on a team you covered and then they switched teams? Was a task improperly assigned to you from the start? Something else?
Created By Miranda Musiker
RequesterAt eXp we have hundreds of teams that are tasks to only specific Payment Processing Specialists like myself. We spend a lot of wasted time starting work on a file to settle it only to find out it needs to be settled by another person. Adding the team name right under the agent name on the dashboard would save us a LOT of time!
Thank you for your consideration,
Miranda Musiker
Payment Processing Specialist
eXp Realt, LLC
0 Votes
1 Comments
SkySlope Support posted 6 months ago Admin
Created By Prod Squad
AgentHi Miranda,
Thank you for reaching out with your suggestion!
A follow-up question for you:
In the case where you worked on a file that needed to be settled by another person, did you start working on that file because the agent was on a team you covered and then they switched teams? Was a task improperly assigned to you from the start? Something else?
Looking forward to your response, thank you!
- Megan Lutes, Product Manager
0 Votes
Login or Sign up to post a comment