the new view when we get an email for checklist update should include the view of any comments left. that comment view allows the agent/file reviewer and TC to know the status of that items. what is point of update if it does not have the notes we leave on there for easy viewing
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S
SkySlope Supportposted
5 months ago
Admin
Created By Prod Squad
Agent
Thanks for your feedback, Rebecca!
Can you help me understand which comments are missing?
The new Update Agent email has two places where comments appear. At the top of the email, there are general comments that are made when sending the checklist. Specific comments appear next to the checklist items.
1. In SkySlope, general comments can be sent from the Update Agent modal
In the Update Agent email, these comments appear here:
2. In SkySlope, Specific comments that can be added next to each checklist item
In the Update Agent email, these comments appear here:
I hope this clarifies how comments appear in the email. If you still have questions, please don't hesitate to reach out!
Created By Rebecca Perez
Requesterthe new view when we get an email for checklist update should include the view of any comments left. that comment view allows the agent/file reviewer and TC to know the status of that items. what is point of update if it does not have the notes we leave on there for easy viewing
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1 Comments
SkySlope Support posted 5 months ago Admin
Created By Prod Squad
AgentThanks for your feedback, Rebecca!
Can you help me understand which comments are missing?
The new Update Agent email has two places where comments appear. At the top of the email, there are general comments that are made when sending the checklist. Specific comments appear next to the checklist items.
1. In SkySlope, general comments can be sent from the Update Agent modal
In the Update Agent email, these comments appear here:
2. In SkySlope, Specific comments that can be added next to each checklist item
In the Update Agent email, these comments appear here:
I hope this clarifies how comments appear in the email. If you still have questions, please don't hesitate to reach out!
Thanks again
Carlo, Product Manager
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