Admin should have more broad power to manage files and accounts. Thank you!
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SkySlope Supportposted
5 months ago
Admin
Created By Kelly Nehls
Requester
I agree with Casey's suggestion. We would love the option to fully delete a "Test" transaction when training a new agent or with the accidental multiple entry. OR at least the option to hide it from the agent's transaction list.
Thank you,
Kelly
0 Votes
S
SkySlope Supportposted
5 months ago
Admin
Created By Casey Thrash
Requester
Hi Ryan,
There are many times that agents will accidentally add a transaction or listing multiple times, or when we add a training example file. It would be extremely helpful, as the owner of the account, or an admin to be able to delete a file. When deleting a document, you have to give a reason as to why you are deleting the document, you could have to do the same when delete a full transaction/listing.
Thank you,
Casey
0 Votes
S
SkySlope Supportposted
5 months ago
Admin
Created By Prod Squad
Agent
Hi Ying!
Ryan from the Product Team here at SkySlope.
Deletion of data from SkySlope is something we take very seriously! We offer many features to hide/remove data so its not in your way, but prevent deletion to avoid any accidents and to ensure you have the utmost confidence in SkySlope as your compliance system.
If you'd like, please let us know more about what you're hoping to achieve with deletion e.g. documents uploaded by mistake, or users with misspelling names, etc. and I'm sure we can find a solution to keep things moving.
Created By Ying Zhang
RequesterAdmin should have more broad power to manage files and accounts. Thank you!
0 Votes
3 Comments
SkySlope Support posted 5 months ago Admin
Created By Kelly Nehls
RequesterI agree with Casey's suggestion. We would love the option to fully delete a "Test" transaction when training a new agent or with the accidental multiple entry. OR at least the option to hide it from the agent's transaction list.
Thank you,
Kelly
0 Votes
SkySlope Support posted 5 months ago Admin
Created By Casey Thrash
RequesterHi Ryan,
There are many times that agents will accidentally add a transaction or listing multiple times, or when we add a training example file. It would be extremely helpful, as the owner of the account, or an admin to be able to delete a file. When deleting a document, you have to give a reason as to why you are deleting the document, you could have to do the same when delete a full transaction/listing.
Thank you,
Casey
0 Votes
SkySlope Support posted 5 months ago Admin
Created By Prod Squad
AgentHi Ying!
Ryan from the Product Team here at SkySlope.
Deletion of data from SkySlope is something we take very seriously! We offer many features to hide/remove data so its not in your way, but prevent deletion to avoid any accidents and to ensure you have the utmost confidence in SkySlope as your compliance system.
If you'd like, please let us know more about what you're hoping to achieve with deletion e.g. documents uploaded by mistake, or users with misspelling names, etc. and I'm sure we can find a solution to keep things moving.
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