My TC has a number in her name and can't type the number "5" in the TRANSACTION COORDINATOR NAME field. It only allows alphabetical characters! This goes to the Title company who cuts her check... without the "5"... the checks are NOT correctly printing her name. This seems like this would be a simple solution... hope so! Thank you :)
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SkySlope Supportposted
6 months ago
Admin
Created By Juli Jacobson
Requester
Jessey, thank you! I may be the only one with this problem but I appreciate you Presenting it to be considered!
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S
SkySlope Supportposted
6 months ago
Admin
Created By Prod Squad
Agent
Hey Juli,
Thanks for taking the time to provide this feedback. Since your TC has a unique name, you can always use the Additional Commission Information section to write out her legal name and the amount she is owed so that it will transfer to Title correctly. Since our current Transaction Coordinator fields only allows letters, another workaround is to write out "five" or "the fifth" in that field so her name appears correctly, but I am not sure how her same legally need to appear so the best solution is to use the Additional Commission Information section at this time. I hope this helps in the meantime while we consider this request!
Created By Juli Jacobson
RequesterMy TC has a number in her name and can't type the number "5" in the TRANSACTION COORDINATOR NAME field. It only allows alphabetical characters! This goes to the Title company who cuts her check... without the "5"... the checks are NOT correctly printing her name. This seems like this would be a simple solution... hope so! Thank you :)
0 Votes
2 Comments
SkySlope Support posted 6 months ago Admin
Created By Juli Jacobson
RequesterJessey, thank you! I may be the only one with this problem but I appreciate you Presenting it to be considered!
0 Votes
SkySlope Support posted 6 months ago Admin
Created By Prod Squad
AgentHey Juli,
Thanks for taking the time to provide this feedback. Since your TC has a unique name, you can always use the Additional Commission Information section to write out her legal name and the amount she is owed so that it will transfer to Title correctly. Since our current Transaction Coordinator fields only allows letters, another workaround is to write out "five" or "the fifth" in that field so her name appears correctly, but I am not sure how her same legally need to appear so the best solution is to use the Additional Commission Information section at this time. I hope this helps in the meantime while we consider this request!
Thanks,
Jessey, SkySlope Product Manager
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