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Astronaut Stars

ORDER NHD

Posted 5 months ago by SkySlope Support

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S
SkySlope Support Admin

Created By Michaela Cannon

Requester

I ordered the NHD using the little button.  Days later I still don't see the nhd in documents and I can't remember which complany i chose. All it says is "nhd alreday ordered.  I have sales reports that need to be filled in and it asked which company.  I really hate that there isn't some kind of receipt/date/company used aka some kind of record beside "nhd alreday ordered."  Can you guys use some kind of placeholder until the real report comes in?  I got nuthin! 

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S

SkySlope Support posted 5 months ago Admin

Created By Prod Squad

Agent

Hello Michaela,

Please reach out to our support team for assistance. You can do that via the support icon on the top right of the SkySlope home page.

The NHD should automatically be uploaded to the documents tab for the listing. If you can't find it there and don't have it in the e-mail you use to log in with SkySlope then our support team can help track it down. Please let us know ASAP if the issue remains unresolved after working with our support team so we can rectify it for you.

 

Buck, VP of Product

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