You should have support window in the place where you are trying to fill out things. You have it that you have to close one window to open the other very hard that way.
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S
SkySlope Supportposted
6 months ago
Admin
Created By Prod Squad
Agent
Thanks for the feedback, Renee!
We understand why having the support window on the same page in the application would be useful. A few follow-up questions for you:
Assuming we could get it on the same page, are you satisfied with how "Chat with Support" works now?
Would you say toggling back and forth between the application window and support window is the primary issue?
How important would you say it is it that Support knows what page you're on without asking?
Created By Renee Stefanoff
RequesterYou should have support window in the place where you are trying to fill out things. You have it that you have to close one window to open the other very hard that way.
0 Votes
1 Comments
SkySlope Support posted 6 months ago Admin
Created By Prod Squad
AgentThanks for the feedback, Renee!
We understand why having the support window on the same page in the application would be useful. A few follow-up questions for you:
Thanks again!
Carlo, Product Manager
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