Support window

Posted 29 days ago by SkySlope Support

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SkySlope Support Admin

Created By Renee Stefanoff

Requester

You should have support window in the place where you are trying to fill out things. You have it that you have to close one window to open the other very hard that way.

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SkySlope Support posted 29 days ago Admin

Created By Prod Squad

Agent

Thanks for the feedback, Renee!

We understand why having the support window on the same page in the application would be useful. A few follow-up questions for you:

Assuming we could get it on the same page, are you satisfied with how "Chat with Support" works now?
Would you say toggling back and forth between the application window and support window is the primary issue?
How important would you say it is it that Support knows what page you're on without asking?

Thanks again!
Carlo, Product Manager

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