Disabled Toggle Switch NEEDS to be enabled

Posted about 1 month ago by SkySlope Support

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S
SkySlope Support Admin

Created By Info

Requester

I have an assistant and she takes care of all my paperwork and all the paperwork for my agents. This is part of the value added service I provide.

We have been forced to use this service by our brokerage. This is for simplifying their paperwork systems however I want those paperwork notifications to go to our document wrangler, and not to have the agents emailed unless they want to be with an update. I do not want to be, that's why I have an assistant.

There is a toggle switch under the primary agent email but you have it deactivated. I can set he up as an alternate, however I can not turn my notifications off. As I am being forced to use this service and as it is undercutting the value I bring to my agents in my group because of one disabled toggle switch, or more to the point an inability to control what notifications from which of your services are sent to what people, I am considering taking my agents to a different brokerage that doesn't use this service. 

You have set your service up for the Lone Wolf Realtor. How about you set it up for the value added teams and groups as well. 

The clock is ticking. 

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1 Comments

S

SkySlope Support posted about 1 month ago Admin

Created By Prod Squad

Agent

Hello,

Buck, VP of Product at SkySlope. I agree we should grey out that toggle button as it looks like you can turn it off.

I understand your challenge with your team scenario, multiple agents and an assistant. The Account Manager for your brokerage is reaching out to optimize the notifications in the scenario you described.

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