Glitch with Old Files

Posted 6 months ago by SkySlope Support

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SkySlope Support Admin

Created By Kyle Ries

Requester

When files are old/expired, they no longer show up in "Manage Listings" or "Manage Transactions", only in the eyeglass tool.

This makes it difficult to cancel those and stops them from showing up for their RB to review.

Please fix!

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3 Comments

SkySlope Support posted 6 months ago Admin

Created By Prod Squad

Agent

Thanks for your feedback, Kyle and Diane! These are great suggestions.

We'll be releasing improvements to global (eyeglass) search this year, so that you can find your files faster. Stay tuned for that release.

Thanks again!

Carlo, Product Manager

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SkySlope Support posted 6 months ago Admin

Created By DIANE PRESTI

Requester

I would love to see the expired listings and archived files removed after 30 days from the eyeglass search too too many files in there and the active/pending files should always rise to the top of the search

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SkySlope Support posted 6 months ago Admin

Created By Prod Squad

Agent

Hello Kyle,

Buck, VP of Product here at SkySlope. Thank you for taking the time to submit a suggestion!

You may not be scrolling down far enough to see the expired listing. You can also filter by status. If this is not helping please contact our support team to ensure this is not an issue with your instance or a bug we need to resolve.

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