switching offices

Posted about 1 month ago by SkySlope Support

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SkySlope Support Admin

Created By Mandy Timmons

Requester

We just moved an agent from one office to another in SS and it told us it was changing all of their files over.  If that includes historical records as well, that functionality would need to be updated as you improve the reporting functions.    We wouldn't all of their past volume moving over and distorting past periods.  

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SkySlope Support posted about 1 month ago Admin

Created By Kristina Finlayson

Requester

Hi there Kellie, Joe, and Mandy! 

Kris here from the SkySlope UX Team. Thank you for sharing your feedback with us. 

Let me use a scenario to ensure I am understanding you correctly.
If Allie Agent moves from Office A to Office B then: 

  • Office B should not show any listings or transactions that were created in Office A, even if they are active at the time of that agent transferring to the new office. 
  • Reporting from Office B should also not reflect any listings transactions that were created in Office A. That should stay with Office A's reporting/metrics and not affect Office Bs numbers. 
  • Office A should still have access to Allie's former transactions (and documentation) but Office B shouldn't. 

LMK if I misrepresented anything above or if there are any exceptions I should know about.

Just out of curiosity, how often do agents change offices? 

Thanks and I look forward to hearing back from you,

Kris
UX Lead

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SkySlope Support posted about 1 month ago Admin

Created By Joemcgowan

Requester

Files created an\d/or closed should remain assigned to the office where created/closed.

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SkySlope Support posted about 1 month ago Admin

Created By Kellieide

Requester

We also have an issue with this.  The old branch still needs access to the files that closed while the agent was at their branch.   All files opened under the new branch are fine.  But the old files should stay with the old branch and/or at least be accessible.

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