Email address

Posted 5 months ago by SkySlope Support

Post a topic

SkySlope Support Admin

Created By Miranda Haupert

Requester

When I choose to email the agent on this transaction, I have to manually enter the email address.

and if the agent wants to email, will this email populate if they have already added the contact to the deal?

this would be a nice added feature, and save time and errors.

Since this agent is already created the file, it would be nice to have the option to check a box on who we want to email on the transaction. Administrative Staff should be in there as well, so that they agent doesn't have to type out our full address.

Unless I am missing this somewhere. That way we can quickly email the agent in the LOG tab, if we have a question on the transaction. Or if they want to email us with in that transaction.

Does this make sense? this was an option in our old platform that was very nice, that way we could keep track of all emails in/out of the transaction.

0 Votes

5 Comments

SkySlope Support posted 5 months ago Admin

Created By Meg Szanajda-HomeStarr Realty

Requester

As others are stating above,

It seems that the ability to pull up or add an email doesn't auto-populate that simply or effectively. Can you look into that?

0 Votes

SkySlope Support posted 5 months ago Admin

Created By Prod Squad

Agent

Hi Pam, this was identified as a bug and has been added to the our development backlog.

-Buck

0 Votes

SkySlope Support posted 5 months ago Admin

Created By Pam Rahn

Requester

Buck, did you find out anything from your team? I am unable to type more than two letters or all addresses go away. ~Pam

0 Votes

SkySlope Support posted 5 months ago Admin

Created By Prod Squad

Agent

Hi Miranda and Pam,

Buck, VP of Product here at SkySlope. Thank you for taking the time to submit a suggestion!

Miranda - Pam is correct that this should auto-populate from the your saved contacts.

Pam - I don't have the same issue. It does drop off when you hit a space that creates a blank character. I'm asking the team to look further into this.

0 Votes

SkySlope Support posted 5 months ago Admin

Created By Pam Rahn

Requester

Miranda - Our contacts auto populate as we begin to add that email address to the "To" field - however, that being said... it only pulls the contact name/address if you type the first two letters, if you go past that and type the third letter the list disappears - this is something I hope they work on in future releases. :0)

0 Votes