More and more clients are using mobile devices to sign documents. I found legal size documents are getting compressed and are not able to uncompress. This makes documents hard to read.
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SkySlope Supportposted
3 months ago
Admin
Created By Prod Squad
Agent
Hi Matthew,
SkySlope does not automatically compress or uncompress documents when they are uploaded to the system. Are you having issues with clients that sign DigiSign documents on their phones? Can you elaborate on the issue you are having with this so I can better understand this request?
Created By Matthew Zavatsky
RequesterMore and more clients are using mobile devices to sign documents. I found legal size documents are getting compressed and are not able to uncompress. This makes documents hard to read.
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1 Comments
SkySlope Support posted 3 months ago Admin
Created By Prod Squad
AgentHi Matthew,
SkySlope does not automatically compress or uncompress documents when they are uploaded to the system. Are you having issues with clients that sign DigiSign documents on their phones? Can you elaborate on the issue you are having with this so I can better understand this request?
Thanks,
Jessey, SkySlope Product Manager
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