Mobile Device compatibility

Posted about 1 month ago by SkySlope Support

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S
SkySlope Support Admin

Created By Matthew Zavatsky

Requester

More and more clients are using mobile devices to sign documents.  I found legal size documents are getting compressed and are not able to uncompress.  This makes documents hard to read.

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S

SkySlope Support posted about 1 month ago Admin

Created By Prod Squad

Agent

Hi Matthew, 

SkySlope does not automatically compress or uncompress documents when they are uploaded to the system. Are you having issues with clients that sign DigiSign documents on their phones? Can you elaborate on the issue you are having with this so I can better understand this request? 

 

Thanks,

Jessey, SkySlope Product Manager 

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