Breeze - Seller needs to make a correction on Disclosures.

Posted about 2 months ago by SkySlope Support

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SkySlope Support Admin

Created By Debbie Dailey

Requester

We send the Property Disclosures to the seller to complete (using Breeze); they come back to us to "review"; we see that they made an error and need to correct an item (In this case, "1. Title, B: Is the title to the property subject to any of the following?" Yes, Lease or Rental Agreement. Seller checked the "no" box, and it should have been checked "yes". ) How does the seller make the correction?!?! We've re-sent the disclosures 3 times now explaining the corrections that need to be made. Each time, it comes back the same (no changes). Do we start over and send a new disclosure all together? It shouldn't be this difficult, especially if we have to "review" it prior to getting seller's signature. HELP!!

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SkySlope Support posted about 2 months ago Admin

Created By Prod Squad

Agent

Hello Shannon,

Charleigh from the Product team here at SkySlope. At this time, we do not have any updates to share. We will be sure to keep this thread up to date with any changes!

Would you be interested in speaking with one of our product managers as we explore this topic? Looking forward to your reply!

Thanks again and have a great day!

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SkySlope Support posted about 2 months ago Admin

Created By Shannon Spain

Requester

Hello! Any updates on this? The ability for the seller to make edits to the form before signing off on it would be excellent.

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SkySlope Support posted about 2 months ago Admin

Created By Prod Squad

Agent

Hi Rebecca!

Kallie from the Product Team here at SkySlope. Thank you for providing this additional context. We can definitely arrange a call to discuss this issue you are having with one of our product managers. Please let me know if you're interested in this and I'd be happy to provide your contact information to them!

Thanks again and have a great day!

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SkySlope Support posted about 2 months ago Admin

Created By Rebecca Shafer

Requester

I have this same problem! It is very difficult to keep a positive vibe going with your clients when these things happen. I am reluctant to use Breeze unless this can be addressed. People who are tech savvy get very frustrated with its lack of efficiency and people who are not tech savvy are afraid to use electronic forms and signature programs when they are confusing and don't work properly.

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SkySlope Support posted about 2 months ago Admin

Created By Prod Squad

Agent

Hi Debbie!

Kallie from the Product Team here at SkySlope. Thank you for reaching out and providing us with this feedback! I've shared your email with a member of the Product Team here at SkySlope and they will be reaching out to you shortly to discuss this issue you are experiencing with Breeze!

Thanks again and have a great day!

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