We send the Property Disclosures to the seller to complete (using Breeze); they come back to us to "review"; we see that they made an error and need to correct an item (In this case, "1. Title, B: Is the title to the property subject to any of the following?" Yes, Lease or Rental Agreement. Seller checked the "no" box, and it should have been checked "yes". ) How does the seller make the correction?!?! We've re-sent the disclosures 3 times now explaining the corrections that need to be made. Each time, it comes back the same (no changes). Do we start over and send a new disclosure all together? It shouldn't be this difficult, especially if we have to "review" it prior to getting seller's signature. HELP!!
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SkySlope Supportposted
3 months ago
Admin
Created By Prod Squad
Agent
Hello Shannon,
Charleigh from the Product team here at SkySlope. At this time, we do not have any updates to share. We will be sure to keep this thread up to date with any changes!
Would you be interested in speaking with one of our product managers as we explore this topic? Looking forward to your reply!
Thanks again and have a great day!
0 Votes
S
SkySlope Supportposted
3 months ago
Admin
Created By Shannon Spain
Requester
Hello! Any updates on this? The ability for the seller to make edits to the form before signing off on it would be excellent.
0 Votes
S
SkySlope Supportposted
3 months ago
Admin
Created By Prod Squad
Agent
Hi Rebecca!
Kallie from the Product Team here at SkySlope. Thank you for providing this additional context. We can definitely arrange a call to discuss this issue you are having with one of our product managers. Please let me know if you're interested in this and I'd be happy to provide your contact information to them!
Thanks again and have a great day!
0 Votes
S
SkySlope Supportposted
3 months ago
Admin
Created By Rebecca Shafer
Requester
I have this same problem! It is very difficult to keep a positive vibe going with your clients when these things happen. I am reluctant to use Breeze unless this can be addressed. People who are tech savvy get very frustrated with its lack of efficiency and people who are not tech savvy are afraid to use electronic forms and signature programs when they are confusing and don't work properly.
0 Votes
S
SkySlope Supportposted
3 months ago
Admin
Created By Prod Squad
Agent
Hi Debbie!
Kallie from the Product Team here at SkySlope. Thank you for reaching out and providing us with this feedback! I've shared your email with a member of the Product Team here at SkySlope and they will be reaching out to you shortly to discuss this issue you are experiencing with Breeze!
Created By Debbie Dailey
RequesterWe send the Property Disclosures to the seller to complete (using Breeze); they come back to us to "review"; we see that they made an error and need to correct an item (In this case, "1. Title, B: Is the title to the property subject to any of the following?" Yes, Lease or Rental Agreement. Seller checked the "no" box, and it should have been checked "yes". ) How does the seller make the correction?!?! We've re-sent the disclosures 3 times now explaining the corrections that need to be made. Each time, it comes back the same (no changes). Do we start over and send a new disclosure all together? It shouldn't be this difficult, especially if we have to "review" it prior to getting seller's signature. HELP!!
0 Votes
5 Comments
SkySlope Support posted 3 months ago Admin
Created By Prod Squad
AgentHello Shannon,
Charleigh from the Product team here at SkySlope. At this time, we do not have any updates to share. We will be sure to keep this thread up to date with any changes!
Would you be interested in speaking with one of our product managers as we explore this topic? Looking forward to your reply!
Thanks again and have a great day!
0 Votes
SkySlope Support posted 3 months ago Admin
Created By Shannon Spain
RequesterHello! Any updates on this? The ability for the seller to make edits to the form before signing off on it would be excellent.
0 Votes
SkySlope Support posted 3 months ago Admin
Created By Prod Squad
AgentHi Rebecca!
Kallie from the Product Team here at SkySlope. Thank you for providing this additional context. We can definitely arrange a call to discuss this issue you are having with one of our product managers. Please let me know if you're interested in this and I'd be happy to provide your contact information to them!
Thanks again and have a great day!
0 Votes
SkySlope Support posted 3 months ago Admin
Created By Rebecca Shafer
RequesterI have this same problem! It is very difficult to keep a positive vibe going with your clients when these things happen. I am reluctant to use Breeze unless this can be addressed. People who are tech savvy get very frustrated with its lack of efficiency and people who are not tech savvy are afraid to use electronic forms and signature programs when they are confusing and don't work properly.
0 Votes
SkySlope Support posted 3 months ago Admin
Created By Prod Squad
AgentHi Debbie!
Kallie from the Product Team here at SkySlope. Thank you for reaching out and providing us with this feedback! I've shared your email with a member of the Product Team here at SkySlope and they will be reaching out to you shortly to discuss this issue you are experiencing with Breeze!
Thanks again and have a great day!
0 Votes
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