Subject: This document has been canceled.

Hi Rosemarie!
Bailey from the Product Team here at SkySlope. Thank you for reaching out and providing us with this feedback! how often do you find yourself with cancelled envelopes? I've documented your request and we'll also monitor this post for upvotes and comments.
Thanks again and have a great day!

Just learned that there is no option to remove a cancelled doc from the view page in DigiSign. So if I understand correctly, once a document has been sent it can never be removed from view even once it is cancelled and a transaction is null and void.  I can understand that a doc cannot be deleted, however, an inactive doc should be removed from view. Why does it have to remain on the view page only to clutter the active envelopes. Another option is to allow for the subject line to be changed or coded so inactive envelopes perhaps fall to the bottom of the view page where they can remain without interfering with the function of the active envelopes.  

Hi Luc,

Thank you for this insight and the specific example you provided! I've recorded your request and will reach out here with any updates.

Thanks again,

Charleigh, Product Operations

Further to this, Can we get a prompt for wether we even want a cancelation notice to go out? I can invision many a time where I want to cancel and envelope silently, maybe i'm cleaning up old files that never got signed for example and I don't want to prompt a question from the client, I just want to quietly close the file.

Hi Kimberly!

Charleigh from the Product Team here at SkySlope. Thank you for reaching out and providing us with this feedback! I'll get this recorded for our product management team to review and reach out with any updates.

Thanks again and have a great day!