I have been having some issues with the forms check boxes. When I assign them to a client to check, they don't see them and the form always comes back with no selections. I decided to try it on myself sending a form with check boxes added for me to check as a signer. When I opened the form to sign, there were no visible boxes to know to check. Also there was no prompt telling me "next" on what to even look for.
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S
SkySlope Supportposted
3 months ago
Admin
Created By Prod Squad
Agent
Hi Renee!
Charleigh from the Product Team here at SkySlope. Thank you for reaching out and providing us with this feedback! What are the affected forms? This may be something I can pass to our Forms team as a quick fix.
Alternatively, you can group checkboxes in the DigiSign step to make them required. Here's a tutorial! If you have any questions, please feel free to reach out to our Support team anytime! They can be reached via chat at support.skyslope.com, via email at [email protected], or via phone at 1-800-507-4117.
Created By Renee Durham
RequesterHello,
I have been having some issues with the forms check boxes. When I assign them to a client to check, they don't see them and the form always comes back with no selections. I decided to try it on myself sending a form with check boxes added for me to check as a signer. When I opened the form to sign, there were no visible boxes to know to check. Also there was no prompt telling me "next" on what to even look for.
0 Votes
1 Comments
SkySlope Support posted 3 months ago Admin
Created By Prod Squad
AgentHi Renee!
Charleigh from the Product Team here at SkySlope. Thank you for reaching out and providing us with this feedback! What are the affected forms? This may be something I can pass to our Forms team as a quick fix.
Alternatively, you can group checkboxes in the DigiSign step to make them required. Here's a tutorial! If you have any questions, please feel free to reach out to our Support team anytime! They can be reached via chat at support.skyslope.com, via email at [email protected], or via phone at 1-800-507-4117.
Thanks again and have a great day!
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