You should have a chat support option easier to find. When you are having a problem using the system you need help right away and there is not a chat option that i see on your skyslope support page. You should also post a message when the system is having problems and let people know when it is back up and running.
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SkySlope Supportposted
3 months ago
Admin
Created By Karen Wheeler
Requester
That would be an awesome option! I'm on a Desktop browser so I just opened another tab and opened Skyslope again to find the Support icon. But it would definitely be much easier to have the support button at the top when you're already in Digisign.
0 Votes
S
SkySlope Supportposted
3 months ago
Admin
Created By Karen Wheeler
Requester
That would be an awesome option! I'm on a Desktop browser so I just opened another tab and opened Skyslope again to find the Support icon. But it would definitely be much easier to have the support button at the top when you're already in Digisign.
0 Votes
S
SkySlope Supportposted
3 months ago
Admin
Created By Prod Squad
Agent
Hi Renee,
Tyler from the Product team here at SkySlope. We try our best to display banners when there are known issues but we are definitely not perfect. We appreciate your patience. If you have any questions, please feel free to reach out to our Support team anytime! They can be reached via chat at support.skyslope.com, via email at [email protected], or via phone at 1-800-507-4117.
Created By Renee Sibet
RequesterYou should have a chat support option easier to find. When you are having a problem using the system you need help right away and there is not a chat option that i see on your skyslope support page. You should also post a message when the system is having problems and let people know when it is back up and running.
0 Votes
3 Comments
SkySlope Support posted 3 months ago Admin
Created By Karen Wheeler
RequesterThat would be an awesome option! I'm on a Desktop browser so I just opened another tab and opened Skyslope again to find the Support icon. But it would definitely be much easier to have the support button at the top when you're already in Digisign.
0 Votes
SkySlope Support posted 3 months ago Admin
Created By Karen Wheeler
RequesterThat would be an awesome option! I'm on a Desktop browser so I just opened another tab and opened Skyslope again to find the Support icon. But it would definitely be much easier to have the support button at the top when you're already in Digisign.
0 Votes
SkySlope Support posted 3 months ago Admin
Created By Prod Squad
AgentHi Renee,
Tyler from the Product team here at SkySlope. We try our best to display banners when there are known issues but we are definitely not perfect. We appreciate your patience. If you have any questions, please feel free to reach out to our Support team anytime! They can be reached via chat at support.skyslope.com, via email at [email protected], or via phone at 1-800-507-4117.
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